Thank you to all the staff. Too cold for me but admittedly it didnt help as the weather has been very mixed during our visit with cloud and wind. Kind regards, Rayco Ortiz. Own or manage this property? Possibly due to food or maybe a sickness bug within the hotel. Food is good with themed nights for dinner, lunch in the main buffet is a bit hit and miss so we often had lunch in the snack bar which is good. We loved you soo much and nothing was a bother to you. Remember that you can send us your room preferences here waikiki@servatur.com. We hope you give us another change in the future and we will change your opinion. View Hotel. Kind regards, Yana Siaminskaya Reception Servatur Waikiki, The hotel has good facilities in a compact area. Seasons of gastronomic selections served in our buffet and with cooking shows. Overall, I would not recommend this if you are expecting 4 star service and quality, I certainly would not return. Sometimes soup but these were not always labelled so hard to know what they contained. This left cheese pizza, pasta, basic salad and chips as the choice for most meals. It was clean, food was goo and what you need for a family they do plenty for the kids downstairs and there entertainment goes on till late. I didnt bring enough warm clothes as didnt expect it to be so cold. Can not comment on evening entertainment as we used to venture out for a walk and a drink. On arrival the reception staff were excellent the man that checked us in was so friendly and helpful he provided us with some leaflets, information for free bus to the beach, wifi info how to use the safe (which is free!) Location great, the drinks are your typical all-inclusive and same for the food. Kind regards, Yana Siaminskaya Reception Servatur Waikiki, We had a fantastic week here arriving on the 11th February. We have worn jumpers during the day and jeans etc at night. Thank you very much for your review. It offers an all-inclusive service and outstanding facilities: children's park, splash area, adults-only space and wellness area. When we have stayed previously the entertainment staff had put on a show, which was hilarious and entertaining and was disappointed that this didn't happen this year. We recommend calling ahead to confirm details. The mini disco is in the bar downstairs. Conveniently located restaurants include Ibricos J. Cruz, Pica Pica Mezze & Tapas Stories, and Kim's Bar. Breakfast 4.4/5 137 reviews Tasty breakfast Service 4.3/5 1,782 reviews Fantastic service Location 4.2/5 513 reviews Great location Good to know. We offer a comprehensive daytime and evening programme with professional shows. Rooms are spacious just want you need as a base pool area plenty of sun loungers for everyone all staff very polite throughout the complex our maids were very friendly (room 570) Night and day time entertainment only down side was the music was repetitive at times and no background music once the day time events had finished overall it was good we look forward to our next visit, We are currently staying here as a family of 3, I can honestly say its been the best holiday Ive had! Looking forward for your next visit, Best Ragards Gloria Costa, LABRANDA Select Hotels in Playa del Ingles, Abora by Lopesan Hotels in Playa del Ingles, Playa del Ingles Hotels with Free Parking, Gran Canaria Adults Only and Adult Friendly Hotels, Hotels With Entertainment in Gran Canaria, Hotels near Shopping Centre CC Jardin del Sol, Hotels near Huean Thai Massage Gran Canaria. What are some of the property amenities at Servatur Waikiki? When our room was cleaned, they also gave us a big bottle of water which cost us nothing so saved us having to remember to buy from the supermarket which I think is a nice touch and have never had this from a hotel before. This hotel is advertised as a 4star although some holiday companies grade it as 3+. The beach is really close, like a 10 minutes walk. Nearby Hotels Top Rated All Inclusive 2022 Hotel Riu Papayas View Hotel 2,144 reviews 0.1 km from Servatur Waikiki Pool Restaurant Visit hotel website Gran Canaria Princess View Hotel 3,317 reviews Servatur Waikiki, Playa del Ingles: See 3,188 traveller reviews, 2,535 photos, and cheap rates for Servatur Waikiki, ranked #40 of 133 hotels in Playa del Ingles and rated 4 of 5 at Tripadvisor. Rooms clean and a good size. As previous reviews said, I can't understand the bad reviews. Quite noisy at night with inconsiderate guests screaming up the apartment blocks and outside in the childrens play area very early in the morning. The only thing I don't get it is how at this time, a 4 stars hotel doesn't have a fridge in the room. Dear Jmarks, Thank you for taking time to share your experience at our hotel. Thank you for singing happy birthday to my husband and hopefully see you next year. SERVATUR WAIKIKI (AU$125): 2023 Prices & Reviews (Gran Canaria, Canary Islands) - Photos of All-inclusive Resort - Tripadvisor Europe Spain Canary Islands Gran Canaria Maspalomas Playa del Ingles Playa del Ingles Hotels Servatur Waikiki 3,449 reviews #2 of 2 all-inclusives in Playa del Ingles Save Share Excellent Luxury Hotel Excellent Romantic Hotel What guests say. We arrived late Friday night booked in very easy reception staff very good English, opened the buffet restaurant at 22.30 for any late travellers. At night. We are also glad to know that you intend to come back for a fantastic vacation with us. The food was bland, lacked flavour, the veg was frozen and insipid, uninspiring. Five 7-storey round buildings * 3,500 m2 garden * 1.5 Km from Playa del Ingles beach * Complimentary bus service to the beach * 500 m from the city centre * 400 m from "Metro" and "Kasbah" shopping centres * 30 km from the airport * 50 m from a bus stop Located in Playa del Ingls, Servatur Waikiki is a fully renovated hotel ideal for families. We stayed here in the middle of February all inclusive, as a family of 4, with 2 little ones. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. We are very glad to know that you enjoyed your stay with us and we were able to satisfy your roomwish and gave you nice rooms. Most meals there is not a vegetarian main course option which was disappointing. Kind regards, Yana Siaminskaya Reception Servatur Waikiki, The hotel has good facilities in a compact area. Tripadvisor Support; Solo Travel; Bargain Travel; . Maybe consider changing the door configuration so smoke doesnt blow in. The mixed salads have meat or fish added which is a real shame, please consider making these vegetarian. The entertainment is great, pool is amazing and the staff are beyond lovely, the bar has a good selection of drinks which are included in the all inclusive. We enjoyed the food and the drinks. Can not comment on evening entertainment as we used to venture out for a walk and a drink. Some of the bad reviews I have read in respect of this hotel I had to chuckle at based on the price of the holiday Noise from the Air Con (Air Con units make noise) No gluten free food (The choice of food was huge) No lock on balcony door (we found the lock on ours and quite frankly, youd have to be Spiderman to enter any room above the ground floor to enter via the balcony) The receptionist did not offer to help take our bags to our room on the seventh floor (I audibly chuckled at this comment and there are lifts in every block) anyway, I will give an honest review of our experience below based on what we paid for A LOWER BUDGET all-inclusive 7-day holiday for a couple. TUI as the traveling agent promised this was a good hotel when it came to gluten free food, unfortunately not. Our room was adequate if a little small, great. We are always attentive to our clients and we offer to change the room if the client wishes and the occupation allows us. Our Hotel is aimed at all types of clients, both families, couples or individuals, sometimes we have more clients of one type or another.The pool is heated to 24 degrees all year. We hope to see you soon again, for a nice holiday. We hope to see you soon again for a wonderful holiday. In reference to the shower gel, we replace it at the moment if they tell us or we see it. Does Servatur Waikiki have airport transportation? Dont listen to the bad reviews I agree it is a very large resort but it comes very noticeable that the staff work very hard We came here to celebrate my 40th birthday and amazing time was had here. Book Servatur Waikiki, Playa del Ingles on Tripadvisor: See 3,387 traveller reviews, 2,769 candid photos, and great deals for Servatur Waikiki, ranked #40 of 134 hotels in Playa del Ingles and rated 4 of 5 at Tripadvisor. Every where is so clean , always can get a sun bed we used to move beds during the day to follow the sun round and never had issues getting a sun bed. Drinks have been excellent, self service and at the pool bar other drinks served to order. But there is something in restaurant for everyone. This hotel is advertised as a 4star although some holiday companies grade it as 3+. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Servatur Waikiki, Playa del Ingles: See 3,449 traveller reviews, 2,870 photos, and cheap rates for Servatur Waikiki, ranked #38 of 135 hotels in Playa del Ingles and rated 4 of 5 at Tripadvisor. Great stay and 100% would return here. There is no indoor quiet lounge area to play cards etc. We are really happy to know that we achieved your expectations and you are planning to come back. The rooms are decorated with lively and fresh colours and overlook the swimming pool or Playa del Ingls. Polite and friendly at all times with smiles on their faces - they seemed genuinely happy to work there and be of service. We have a wide variety of food for breakfast, as well as for the rest of the meals. We hope to see you soon again for a nice stay on Hotel Waikiki. The Best Western Royal Hotel is the perfect choice for a place to stay near St. Helier. The hotel goes above and beyond and for the price we are so impressed, weve still got another 3 days but were looking at booking again next year with a few more of us. We hope to see you soon again, for a nice holiday. Hotel is located in a great area only a short walk to the beach (or free bus) and supermarkets and little shops around the area. #2 of 2 all-inclusives in Playa del Ingles, 20 Avenida Gran Canaria, 35100 Playa del Ingles, Maspalomas, Gran Canaria Spain. Booked through on the beach holidays and managed to get a great price. Room types may vary. We are very happy to know that you enjoyed your stay with us. We are very happy to read the kindly words above our staff. Overall, I would not recommend this if you are expecting 4 star service and quality, I certainly would not return. Our buffet restaurant will awaken your senses in a modern, fresh and bright designer space. There was vegetable lasagne two nights during our stay and also a spinach cannelloni but even on Mexican night all dishes had meat in despite one being labelled as vegetarian. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Hotel Servatur Waikiki is located in Playa del Ingls, one of the most wonderful beaches in Gran Canaria and the liveliest and most touristic area on the island. THEY ARE BETTER HOTELS IN THIS AREA! Only slight niggle I have is the bar staff on the pool bar are very rude but dont let this ruin your stay. There was vegetable lasagne two nights during our stay and also a spinach cannelloni but even on Mexican night all dishes had meat in despite one being labelled as vegetarian. Review of Servatur Waikiki Reviewed January 11, 2023 via mobile This hotel is excellent. It offers an all-inclusive service and outstanding facilities: children's park, splash area, adults-only space and wellness area. It is like people have never seen food before. Servatur Waikiki, Playa del Ingles: 3,449 Hotel Reviews, 2,870 traveller photos, and great deals for Servatur Waikiki, ranked #38 of 135 hotels in Playa del Ingles and rated 4 of 5 at Tripadvisor After 3 days eating and drinking only at the hotel got both of us very sick (intensive vomiting and diarrhoea for 24 hours). Pool is great, staff are so friendly right down to staff cleaning the rooms to bar staff. Housekeeping was very good about giving us replacement bedding for our daughter in the morning. Afternoon bingo, table tennis and shuffle board a hit with the children. Payments made by partners impact the order of prices displayed. Our best reward is to know that you had a great stay. Location is good just 15 minutes walk from the beach. All your praises will be passed to our staff and departments so that they know they are doing a good job towards our customers satisfaction. If you get the wrong room you will never see a bit of sunshine on your balcony.. We asked to be moved twice and were told no by the staff.. Supieror room doesnt mean anything apart from a kettle.. A normal person would think a superior room might mean some sunlight or perhaps a view thats not of the bins. I thought I wouldnt go back as its very large hotel. Our buffet restaurant will awaken your senses in a modern, fresh and bright designer space. Reply Report inappropriate content Browse forums All Maspalomas forums Playa del Ingles forum Watch this Topic Ni kommer att befinna er bara 1,5 km frn stranden och anslutningar till de allmnna kommunikationsmedlen ligger i nrheten, de erbjuder enkel transport till andra omrden. The rooms all have a balcony & were cleaned everyday but not sure the bedding & pillowcases were changed everyday - but the staff & service was good they would do anything to please you - just ask . Some nights are better than others with the offering of the day. Hotel was clean and staff very friendly. We already booked to go back this summer, so come on August. In the room you get a body wash/shampoo in a big bottle provided which is good for a short hand luggage only type holiday like we were coming, on, as well as this we had a balcony, tv, air conditioning and nice comfy beds! So starting with the food the selection was truly amazing at every mealtime and even in the snack . Taxes and fees that are shown are estimates only. DearEmma, Thank you very much for choosing our hotel Servatur Waikiki to celebrate your birthday and for sharing your experience in Tripadvisor. The pool are heated all the year to 24 degrees, we offer a big buffet in restaurant but we taken note about your review and we are looking to future to improve our service and facilities. Servatur Hotels, Director General at Servatur Waikiki, responded to this review Responded February 1, 2023 Dear Glenn, Thank you so much for your nice review about your stay in out hotel Servatur Waikiki. Kind regards, Yana Siaminskaya Reception Servatur Waikiki. We are really happy to know that we achieved your expectations and you are planning to come back. Thank you so much for sharing it with another guests and choosing us. Thank you very much for your review. During the day, we organise group activities such as volleyball, water polo and fitness sessions. There is no indoor quiet lounge area to play cards etc. Gran Canaria Princess. We sadly wasted 24 hours in our room. Thank you for your kind and lovely review. We are very happy to know that we have offered you really nice holidays. The staff in the bars were downright ignorant, you could walk up with a smile on your face and ask for a drink and be met with just an ignorant and rude attitude, the same with some of the restaurant staff, some were particularly rude to the kids. Only gripe. Best regards, Rayco Ortiz. I thought I wouldnt go back as its very large hotel. As previous reviews said, I can't understand the bad reviews. We hope to see you again soon on behalf of the entire Servatur Waikiki team. We met some great people. The food is absolutely amazing. The pool was heated to some degree but still very cold. It motivates us to continue with a good job. We hope to see you again soon on behalf of the entire Servatur Waikiki team. 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