A 0,03 km . Dear lolopgt007, We were delighted to hear that your recent stay at Pestana CR7 Gran Va Madrid was delightful and that you thoroughly enjoyed your stay. It was OK. Dear Sandra, On behalf of our entire team, we would like to thank you for taking the time to provide us with your positive feedback. We look forward to hosting you again soon at our hotel. I am happy that I chose a room were I could watch the changes of Plaza Mayor at different times, morning, afternoon and night. The staff were excellent both on reception as well as in the main restaurant in the atrium. more. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. We would like to thank you for staying at Pestana CR7 Gran Va Madrid, and we look forward to welcoming you again soon. The beds are bliss! Our 1 year old who is a really good sleeper, kept waking up, with the noises. Conveniently located restaurants include stor, Grama Lounge, and Oven Mozzarella Preciados. Its an experience only possible at the Pestana Plaza Mayor, an exclusive hotel of the Pestana Collection brand that combines the baroque architecture of the 17th Century with a sophisticated decor and the amenities of the 21st century. The hotel were accommodating and very friendly. Breakfast was great. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The hotel is in a fab location. What food & drink options are available at Pestana CR7 Gran Va Madrid? Breakfast was great. Sleeping in the historic centre of Madrid, in a baroque building in the most iconic square in the city. Many thanks for choosing Pestana Plaza Mayor for your holiday. The windows close out the sound from the square so sleeping was not a problem and it was so magical opening up the balcony doors to hear all the sounds of Madrid. On the front desk they gave us a public transport ticket without any charge. Dear Shevawna2020, On behalf of our entire team at Pestana CR7 Gran Va, we would like to thank you for taking the time to provide us with your feedback. Pestana Plaza Mayor Madrid: Pestana Madrid - See 588 traveler reviews, 519 candid photos, and great deals for Pestana Plaza Mayor Madrid at Tripadvisor. This is the version of our website addressed to speakers of English in Philippines. Claim your listing for free to respond to reviews, update your profile and much more. 011 34 910 05 28 22. Our team would like to thank you for your very kind feedback.Many thanks for choosing Pestana CR7 Gran Va Madrid for your holiday. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again, hopefully very soon! They called us a few hours later to let us know the rooms were ready and everything was perfect. Best regards, Andrs Prez Guest Service Agent, Beautiful and clean Got upgraded for fiance birthday but I ordered balloons and cake and a sign to the room andirs helped me with this and sent a list to me with extras you can have to your room for special occasions Breakfast wasn't great not worth 16 per person but coffee fab and fab coffee machine Great bar Lovely staff at the bar Reception staff lovely but lack of communications between them for sure, Dear Ashleigh, Thank you so much for your nice and sincere feedback, we are glad that your experience in our hotel was mostly good. Conveniently located restaurants include Zenith Brunch & Cocktails - Valverde, Entre Santos Madrid, and Oven Mozzarella Preciados. You enter off the street but carry your luggage up the stairs to get to reception (I.e. #166 of 499 hotels in Madrid Location Cleanliness Service Value A hotel designed for urban travellers, for those who want to enjoy the city and its most vibrant and cosmopolitan , but also for those who seek to disconnect from the hustle and bustle, and relax during their stay at the hotel. See more questions & answers about this hotel from the Tripadvisor community. Ok for an overnight, but the rooms are not equipped for a longer stay. I also enjoyed the coffee in my room and that everything was spotless clean. The best experience ever!! With its spectacular Spa, an inner patio lit with natural light, its own library, a Rooftop bar with seasonal pool with views over the most genuine neighbourhood in the city, a terrace right on Plaza Mayor and rooms that prime for supreme comfort, this is the place to stay in the centre of Madrid. I really recommend the hotel, we'd definitely stay again! When they found out I have fever they did everything to make me feel better. The Pestana Plaza Mayor Madrid, provided exceptional service prior to and during our stay. Lucia is the best waitress in the planet, thanks a lot for your kindness. cool below 72 degrees, which is too hot to sleep. Tripadvisor performs checks on reviews. Do not doubt that we will transmit your warm words to Lucia so that she continues working in the same line. The accessible bathroom is big and lovely, but it is a wet room (the shower is open to the sink and WC. Are there opportunities to exercise at Pestana Plaza Mayor Madrid? Room types may vary. Our team would like to thank you for your very kind feedback. emma cocina. The hotel is your refuge whenever you want, simultaneously at the centre of everything is the centre of tranquillity. Dear Rosa, We would like to thank you for your very kind feedback on your stay with us at Pestana Plaza Mayor. We look forward to hosting you again soon at our hotel! ", Dear Guest We were delighted to hear that your recent stay at Pestana CR7 Gran Va Madrid was delightful and that you thoroughly enjoyed your stay. Dear Mrs. Claudie D, We were delighted to hear that your recent stay at Pestana Plaza Mayor Madrid was delightful and that you thoroughly enjoyed everything about it. Tripadvisor performs checks on reviews. The room was clean all the time. Reception was lovely and we were assigned our room. We would like to thank you for staying at Pestana CR7 Gran Va Madrid, and we look forward to welcoming you again soon. Warm regards, The Team at Pestana Plaza Mayor Madrid. The hotel staff was 100% profesionals, nice and helpfull. Pestana CR7 Gran Via Madrid: THE BEST HOTEL IN MADRID FOR TRUR SOCCER PLAYER - See 255 traveler reviews, 316 candid photos, and great deals for Pestana CR7 Gran Via Madrid at Tripadvisor. If the system detects something that potentially contradicts our. Best regards, Nieves Tiessen Guest Experience Manager. The Pestana Plaza Mayor Madrid, provided exceptional service prior to and during our stay. Amazing staff (so nice and eficient) amazing location (im the middle of it all!!) Our team would like to thank you for your very kind feedback. At the same time, we would like to apologize for not fully meeting your expectations in some instances. We are happy to hear that overall, you had a great time staying with us. The restaurant have an amazing men in case you want to try local food or something from America. Anyways we will share our comments to the team to improve our services.Regarding the size of your room, we have several room categories. The doors are double glazed so the room was very quiet. I would definitely stay here again! The rooms were comfortable. We're very happy to hear that overall we managed to meet your expectations and do the right things so your stay was better! I thought it may have just been our room, but I had the same experience in the work out space. Would highly recommend this hotel, it exceeded our expectations. See 721 traveller reviews, 656 candid photos, and great deals for Pestana Plaza Mayor Madrid, ranked #23 of 500 hotels in Madrid and rated 4.5 of 5 at Tripadvisor. It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories. At the same time, we would like to apologize for not fully meeting your expectations in some instances. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. Is Pestana Plaza Mayor Madrid located near the city centre? Kind regards, Andrs Prez Guest Service Agent Pestana CR7 Gran Va Madrid, Great expirience at the Pastana cr7 hotel, The hotel met our expectation perfectly!! The restaurant with its glass roof is pleasant, they serve varied and hearty breakfasts. 100% recommended. My experience at this hotel was extraordinary. The staff was helpful, friendly and efficient. The sports bar is very cosy and the snacks are excellent with a beautiful view on gran via. Is parking available at Pestana CR7 Gran Va Madrid? With its spectacular Spa, an inner patio lit with natural light, its own library, a Rooftop bar with seasonal pool with views over the most genuine neighbourhood in the city, a terrace right on Plaza Mayor and rooms that prime for supreme comfort, this is the place to stay in the centre of Madrid. I added breakfast at the time of arrival. It's a short walk to all the museums, the palace, all the top restaurants, plaza major and Puerta del sol. Warm regards, Nieves Tiessen Guest Experience Manager, Literary Quarter (Barrio de Las Letras) Hotels, Financial District (Paseo Castellana) Hotels, Hotels near Spa Pestana Plaza Mayor Madrid, Hotels near Comillas Pontifical University, Hotels near Saint Louis University - Madrid, Hotels near Universidad Francisco de Vitoria, Hotels near Schiller International University, Hotels near Technical University of Madrid, Hotels near Universidad Complutense de Madrid. We had breakfast in the hotel each day, and the hot and cold selections were tasty and impressive. We had rooms overlooking the square which I would recommend as it is lovely to watch people wandering around. Additionally, she was attentive to all of our needs and always made sure our table was in order. Madrid is a city with a life of its own, where there is movement, noise and people. The view is spectacular onto the plaza, and the windows, when closed, provide almost complete sound, buffering from the activity theyre in. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Plaza Mayor Madrid. Gave us tea and really cared about my wellbeing. You enter off the street but carry your luggage up the stairs to get to reception (I.e. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. - See 258 traveler reviews, 318 candid photos, and great deals for Pestana CR7 Gran Via Madrid at Tripadvisor. Dear Mrs. Cardoso, We are delighted to hear that your recent stay at Pestana Plaza Mayor was amazing and that you thoroughly enjoyed it. Review of Pestana CR7 Gran Via Madrid. The windows close out the sound from the square so sleeping was not a problem and it was so magical opening up the balcony doors to hear all the sounds of Madrid. Nearby attractions include Gran Via (0.5 km), Mementorium (0.2 km), and Gula Gula (0.4 km). Best regards, Alejandro Villa Guest Experience Team Pestana Plaza Mayor Madrid. See more questions & answers about this hotel from the Tripadvisor community. We are taking note of all your remarks regarding our breakfast and our team's communication in order to improve our service and conditions offered. We really enjoyed it!! Prices are calculated as of 20/02/2023 based on a check-in date of 05/03/2023. Overall I would Ed on end this hotel for both its central location being right on the square as well as the great level of service for a city centre hotel . Thanks to all in Pestana plaza mayor George and juanita..Juanita Miami..USA. Dear George and Juanita, On behalf of our entire team at Pestana Plaza Mayor, we would like to thank you for taking the time to provide us with your honest and positive feedback. There are more places to choose from in the, Frequently Asked Questions about Pestana Plaza Mayor Madrid. Nearby attractions include Plaza Mayor (0.06 km), The PubCrawl Company (0.3 km), and Five Mon-keys Escape Game (0.1 km). Start the day with breakfast on the outdoor terrace, try an authentic Neapolitan pizza, enjoy a cocktail with a panoramic view of Madrid or take that special photo to post on social media while admiring the sunset. Please see our partners for more details. While our rooms were not yet ready, they let us freshen up at the spa before we started exploring the service. Amazing staff (so nice and eficient) amazing location (im the middle of it all!!) It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories! Claim your listing for free to respond to reviews, update your profile and much more. The checkin experience was great, the restaurant has been a great experience for dinner and the breakfast was amazing. Your opinion is crucial for us to continue improving our service and anticipate our Guests' needs. We especially enjoyed the workout room, which my wife and I had all to ourselves each morning we were there. Regarding the entrance, our bellboys are available 24/7 so they could help to carry your luggage. The accessible bathroom is big and lovely, but it is a wet room (the shower is open to the sink and WC. The location is perfect, with everything we wanted to see within walking distance or the hop on hop off bus (stop also within walking distance). Regarding the entrance, our bellboys are available 24/7 so they could help to carry your luggage. What are some of the property amenities at Pestana CR7 Gran Va Madrid? I also enjoyed the coffee in my room and that everything was spotless clean. Dear Mrs. Seber,On behalf of the entire team at Pestana Plaza Mayor, we would like to thank you for your very kind feedback.It is delightful for us to know that you had a pleasant stay with us and that we could help you create beautiful memories.We look forward to hosting you again, hopefully very soon, at our Hotel!Warm regards,The Team at Pestana Plaza Mayor Madrid. Payments made by partners impact the order of prices displayed. This is the version of our website addressed to speakers of English in Ireland. See all 237 reviews Nearby Hotels Hotel Arosa View Hotel 1,384 reviews 0.0 km from Pestana CR7 Gran Via Madrid Free Wifi 2022 Petit Palace Cliper Gran Via View Hotel 1,476 reviews 0.0 km from Pestana CR7 Gran Via Madrid Free Wifi 2022 Hyatt Centric Gran Via Madrid View Hotel 840 reviews My room overlooked Plaza Mayor, providing a view that cannot be beat. .excellent location..helpfull staff..historical building. The location cant be beat, the staff is incredible, everything was absolutely perfect for our stay. The Pestana Plaza Mayor Madrid is a unique and unrivalled luxury hotel, located a stones throw away from the main monuments and tourist attractions, such as Puerta del Sol square, the Royal Palace, Madrid Cathedral, Gran Va, Plaza del Callao square, the Temple of Debod, or the iconic El Rastro flea market. We are pleased to hear that you enjoyed the experience and our team's dedicated, attentive, and professional service. Your comments make us very proud and inspire us to keep striving for excellence! Your comments make us proud and serve as an incentive for continuously improving our service and striving for excellence.It was a great pleasure for us to welcome you as our Guest. The Paseo del Arte, where youll find the main museums such as the Prado, Reina Sofa, and Thyssen, is only a 20-minute walk away. All the staff was so friendly and helpful, the rooms were clean and large, the food was excellent, the spa and pool amazing. The hotel were accommodating and very friendly. Become a PGC Member to get 10% of discount, among other special benefits! The whole stay at the hotel was great for us, Dear Tourist01387157247, Thank you for your feedback on your stay at Pestana CR7 Gran Va Madrid. Dear Mr. Valente G, We are extremely happy to hear that your recent stay at Pestana Plaza Mayor Madrid was delightful and that you thoroughly enjoyed it. Best regards, Guest Experience at Pestana Plaza Mayor Madrid, Great staff attention, super clean and cozy room, great experience. It was a real pleasure for us to have you as our Guest, and we look forward to welcoming you again at Pestana Plaza Mayor Madrid. Maybe in a Deluxe corner room, since is a bigger one you will feel more comfortable. Review tags are currently only available for English language reviews. Is parking available at Pestana Plaza Mayor Madrid? Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. Experience was great, the palace, all the top restaurants, Plaza major and Puerta sol... Me feel better recommend as it is a city with a beautiful view on Via! Was absolutely perfect for our stay this is the version of our website addressed to speakers English. 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