Help us communicate how were changing banking for good, and ensure our brand is one of the most recognized in the industry. Additionally, they must be familiar with the companys policies and procedures when it comes to handling customer issues on social media. Use your strategic and analytical skills to help solve major challenges and make both our business and banking, better. Help us tell our story by creating memorable digital experiences for our customers through your creativity and ingenuity. Come to us in your pursuit of success. What's it like being a Customer Service Rep at Capital One? E-Verify is a registered trademark of the U.S. Department of Homeland Security. Get notified about new Customer Service Coordinator jobs in Richmond, VA. Visit the Career Advice Hub to see tips on interviewing and resume writing. PEOPLE Companies That Care logo is used under license, 2023 TI Gotham, Inc. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Blank Check is a registered trademark of Capital One Services, LLC. Customers often call with questions or concerns, and a friendly representative can help them feel more comfortable and confident in their decision. Use your bold perspective and specialized skills to drive projects and implement financial strategieschallenging the way banking is done. Find the right opportunity that reflects your personal interests and experience. Peer-to-Peer Payment Scams & Fraud: How to Protect Yourself, 7 Money Management Tips for Improving Your Finances, Article | September 23, 2021 | 7 min read. Used under license. Putting customers first at Capital One Software lida Cruz, Capital One Software's head of design, shares her approach to work and what it's like to be part of the enterprise's newest business. Locate a Capital One Caf or bank branch nearest you (not to mention one of our 70,000+ Capital One and partner ATMs). All rights reserved. Discover how becoming Money & Life mentors helps associates improve their relationship with finances and advance their careers. Principal Associate (Hybrid). How many times have you gotten off the phone with your bank and felt like you connected with the agent on a genuine level? Please help us protect Glassdoor by verifying that you're a We're committed to being your source for expert career guidance. www.capitalone.com If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. Your outgoing personality and tech-savvy know-how can make all the difference for the customers that visit our cafs. Sign in to create your job alert for Capital One Customer Service jobs in United States. They may also be able to move into other departments, such as sales, marketing, or finance. Stay in the know about opportunities you may be interested in! For your By submitting your information, you acknowledge that you have read our. Your outgoing personality and tech-savvy know-how can make all the difference for the customers that visit our cafs. What was the nature of your relationship with the person (ex. Move our innovations closer to reality by mitigating legal risk with your expertise and ability to advise on strategic business decisions. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. When our associates feel supported, respected and able to grow, our customers feel cared for, appreciated and able to better their finances and lives. The ESI is a questionnaire that allows us to learn more about your work-related experience and education, preferences, and work styles. Work experience from your current or previous job, school project, volunteer activity or anything relevant may be used. Capital One Employee Reviews for Customer Service Representative Review this company Job Title Customer Service Representative 724 reviews Location United States 724 reviews Ratings by category 3.9 Work-Life Balance 4.0 Pay & Benefits 3.4 Job Security & Advancement 3.5 Management 3.8 Culture Sort by Helpfulness Rating Date Language Begin your job search or connect with us about future opportunities. Capital One Investing Online Accounts Call customer service for live support 1-877-383-4802 For faster customer service, please use the links above to contact the appropriate customer service center for your specific needs. Apply to Customer Service Representative, L&I Workers' Compensation Adjudicator, Apprentice Electrician and more! envie um e-mail para Take your place on the front lines, representing our brand, problem solving and building relationships with the customers. Capital One is a large company with many departments and employees. They are one of the largest banks in the United States and have a presence in the UK, Canada, and Australia. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Our benefits and total compensation package is designed for the whole person. Capital One is a federally registered service mark. Capital One Customer Service Jobs 2,350,920 Capital One Customer Service Jobs Jobs within 5000 miles of Boydton, VA Change location HVAC/R Energy Management Customer Service Technician NEW! For technical support or questions about Capital One's recruiting process, please send an email to, Make sure you have provided yourself with a quiet and distraction-free area, Schedule and plan for enough time to take the assessment, You will need a PC or Mac - a traditional desktop or laptop. Were proud of our teams and the work we do together, and were always striving to improve. Capital One Customer Service Representative Jobs Create Alert Find Jobs Filter your search results by job function, title, or location. Although you may not be in the office, you wont miss out on perks. If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. For location, you can search by city, state, zip or remote, then click 'Add'. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie We'll ask you to share examples of specific situations that you've encountered and dealt with in the past. If you have any questions about your encryption, please consult with your internet providerA private network is password protected where you have ownership or line of site to every device on the networkCapital One reserves the right to request proof of internet provider, speed and service package from the associateRequirements are subject to change, as new systems and technology is delivered. Find jobs that reflect your personal interests and experience. to let us know you're having trouble. We are looking for a situation that is relevant to the question being asked. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. When you join one of our many customer care teams, you'll be empowered to provide our customers with a level of service that sets us apart from the rest. If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. Offer simple answers to complex questions, while helping both our team and customers thrive. Customer Service Representatives must have excellent communication and problem-solving skills in order to effectively assist customers. Please enable Cookies and reload the page. Be sure to describe a specific event or situation, not a generalized description of what you have done in the past. To be hired as a Customer Service Representative at Capital One, applicants must have a high school diploma or equivalent. When our customers have questions about our products and services, theyll turn to you. Use your expertise and perspective to bring insights to the table so we can grow in the right ways. Your entrepreneurial mindset and expertise leads to one-of-a-kind service for every small business owner you assist. Were celebrating the voices of our associates whose unique stories reflect how identity and perspective shape new chapters. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Pay Transparency Nondiscrimination Provision. Help us tell our story, connect with customers and introduce our products and to the world. Use your bold perspective and specialized skills to drive projects and implement financial strategieschallenging the way banking is done. Who, if anyone, did you talk to about it? Advocacy Coordinator R165515 Being able to multitask can help you manage your workload and provide excellent customer service. Analyze, develop and test the strategies that pull insights from our data and move us forward. When our customers have questions about our products and services, theyll turn to you. They must also be able to respond quickly and accurately in order to maintain a positive customer experience. If you require an accommodation to apply for a job or to perform a job, please contact Capital One Recruiting at 1-800-304-9102 or RecruitingAccommodation@capitalone.com. What aspect(s) of your current (or most recent) job do you enjoy the most (check up to 3 activities): A. After talking to them about this issue several times, they still didnt change their behavior. naar Most often, there simply arent one-size-fits-all answers. Please, activate it in the options of your browser. Collaborate with and across Agile teams to design, develop, test, Posted 3 days ago Senior Data Engineer (Remote Eligible) new Capital One 3.9 Remote in McLean, VA 22101 Full-time + 1 Do you find yourself working from home for the foreseeable future? Working at Capital One - UK Join us and grow About us Why join Job alerts A little bit about us At Capital One, we're on a mission to change banking for good. Contact us by U.S. Mail Find the right address to mail Capital One about the following issues: Mailing a credit card payment We are an equal opportunity employer. Search job openings, see if they fit - company salaries, reviews, and more posted by Capital One employees. Social media support is becoming increasingly important for customer service representatives. As customer service representatives, it is important to understand the emerging trend of prioritizing the employee experience. Pay Transparency Nondiscrimination Provision. Example: In my last role as a customer service representative, I helped implement a new system for helping our customers find the right credit card for them based on their needs. The rise of these technologies is making it easier for Capital One Customer Service Representatives to provide better customer service while reducing costs. Write code and crunch numbers, all in pursuit of developing models that solve problemsand make us a better bank. Learn more about FDIC insurance coverage. Through these training programs and your day-to-day work, you'll find that successful associates at Capital One will:Demonstrate ability and willingness to learn, strong attention to detail, positive attitude and ability to be flexible and embrace changeDemonstrate a strong customer focus rooted in empathyCommunicate effectively with peers, management and customersExercise good judgment and independent decision-making skillsDemonstrate exceptional listening, questioning, call control, and de-escalation techniquesBe proactive, have effective time management and organizational skillsDisplay dependability with a solid attendance recordMaintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot)Compensation$21 per hour More Benefits, More Health, More Wealth, and More LifeCapital One believes in encouraging you to fill up your cup and come back fresh.Combine that with above and beyond benefits and you might be onto something. All rights reserved. The work environment is fast-paced and customer service representatives must be able to handle multiple tasks at once. for use of our website. Watch on Benefits Customer Care Jobs Work From Home Specialty Funding Analyst R166011 Vendor Operations Manager. . Deliver expert advice, superior products and best-in-class service to our commercial partners. When did this become apparent? Help us tell our story, connect with customers and introduce our products and to the world. Pros 160 hours of pto starting the first of the year Cons working 3 weekends a month, 6 month before you can promote Was this review helpful? In your current or most recent job, how often are you required to deliver formal presentations? Capital One uses a lot of data to make decisions about their customers. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Once done, click Sign up to receive your job alerts. Referrals increase your chances of interviewing at Capital One by 2x. 2023 FORTUNE Media IP Limited. E-Verify is a registered trademark of the U.S. Department of Homeland Security. The result was a streamlined process that helped us better serve our customers.. If you require an accommodation to apply for a job or to perform a job, please contact Capital One Recruiting at 1-800-304-9102 or RecruitingAccommodation@capitalone.com FORTUNE is not affiliated with, and does not endorse products or services of, Capital One. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. You can count on us, and our customers can count on you. The assessments are not available via tablets, netbooks or iPads, The following browsers are compatible: Internet Explorer (PC), Safari (Mac), Firefox (either) or Chrome (either), Active scripting (or Java Script) should be enabled, Ensure that your ZOOM is set at 100% (from View menu). What did you do to address the situation? Deliver expert advice, superior products and best-in-class service to our commercial partners. Use cutting-edge software, audit methodologies, and data science to help us make great business decisions. Additionally, the company may offer bonuses or other incentives to employees who demonstrate exceptional performance. Offer simple answers to complex questions, while helping both our team and customers thrive. Capital One does not provide, endorse or guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Need to talk? We used a decision tree model to help us determine which questions we asked our customers to get more specific information about their preferences. A. Never-my job does not require me to give presentations Enter your email below to receive job recommendations for similar positions. Capital One customer service representatives typically work in a call center environment, taking incoming calls from customers and providing assistance with their accounts. By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder H. I've never been employed. Si continas viendo este mensaje, This is a necessary skill for the job, as it allows you to access customer records and answer questions about their accounts. Use examples from previous experiences where you were able to resolve a conflict or disagreement between coworkers, teammates or supervisors. www.capitalone.com If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. Behavioral Interviews give you the opportunity to share detailed information about how you've performed in previous work-related situations. Capital One does not provide, endorse or guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Tell me about a time when you worked on a project with someone who was not doing his or her share of the work needed for the project to be successful. Used under license. When answering this question, think about what skills you possess that are relevant to customer service representatives. Even if you are describing a group or team project, talk about what YOU did and not what your team did. Se continui a visualizzare Wir entschuldigen uns fr die Umstnde. So, I decided to talk to our supervisor about the situation. Try to think of situations in which you were highly involved and your actions had an impact. PEOPLE Companies That Care logo is used under license, 2023 TI Gotham, Inc. To create job alerts, you can either select a job category from the list of options or search by location. Talk through your questions at one of our CapitalOne Cafs or branches. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. More Than Just Training, More About YouAt Capital One, it's important that our associates have the necessary skills and know-how to succeed in their roles and best serve our customers. Customer Service Representative - Capital City Honda in Sacramento, California. By submitting your information, you acknowledge that you have read our, 7 resume tips for students and recent grads, 5 reasons youll love working at Capital One, Putting customers first at Capital One Software, Personal growth with our Money & Life Program. Capital One reserves the right to modify internet service requirements with sixty (60) days notice.This role is 100% work from home. Sustained ability to maintain latency less than 250 ms in voice calls is required, Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. Opinions are those of the individual author. Once you complete your assessments you may be invited onsite for interviews. For that reason, we invest heavily in both formal and informal learning development opportunities. Analyze, develop and test the strategies that pull insights from our data and move us forward. When it's done right, working from home might have several benefits for both employees and employers: Cost and time savings Increased productivity Better work-life balance Ability to live anywhere Greater work autonomy Customized work environment Not all jobs are a great fit for remote work. Lamentamos Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Lamentamos pelo inconveniente. Our goal is to ensure that, if hired, you will be successful and happy working at Capital One. Be honest in your responses, we are looking for specific answers that help us understand the behaviors you exhibited. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. D. Working with machinery or heavy equipment Capital One is an award-winning provider of financial services and products for commercial customers, small businesses, and consumers nationwide. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories.At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. More than just a bank, more than just a career. Used under license. pour nous faire part du problme. Finally, I have excellent problem-solving skills, so Im always looking for solutions to issues.. Reflect on your past successes and challenges and the specific steps you took to address them. Disculpa Explore how our stories and our journeys inspire excellence, impact communities, foster personal growth and pave the way as we rise together to leave our mark on the world. Your outgoing personality and tech-savvy know-how can make all the difference for the customers that visit our cafs. Leverage technology in new and powerful ways to pioneer change, all in the pursuit of changing banking for good. The estimated additional pay is $1 per hour. The majority of our customer care teams take calls and make a difference from the comfort of home. scusiamo se questo pu causarti degli inconvenienti. 1. To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume, Help us improve CareerBuilder by providing feedback about this job: PEOPLE Companies That Care logo is used under license, 2023 TI Gotham, Inc. To create job alerts, you can either select a job category from the list of options or search by location. and both meet and comply with their provisions. Si vous continuez voir ce F. Several times a week Capital One Customer Service Work From Home Jobs, Employment | Indeed.com 4,433 Capital One Customer Service Work From Home jobs available on Indeed.com. Were here to help. Finally, applicants must be able to pass a background check and drug test. Help us communicate how were changing banking for good, and ensure our brand is one of the most recognized in the industry. I also have strong communication skills, so Im able to clearly explain information to customers in a way they understand. Get email updates for new Customer Service Coordinator jobs in Richmond, VA. By creating this job alert, you agree to the LinkedIn User Agreement and Privacy Policy. If you require an accommodation to apply for a job or to perform a job, please contact Capital One Recruiting at 1-800-304-9102 or RecruitingAccommodation@capitalone.com Phone Etiquette: Phone etiquette is the ability to communicate effectively over the phone. Read these helpful tips to set yourself up for success! para informarnos de que tienes problemas. Onze Once done, click Sign up to receive your job alerts. Whether helping them finance a car, navigate our products or simply answering questions about their account, youll be the one our customers turn to for help. message, contactez-nous l'adresse When I was looking for my first job, I saw an ad for Capital Ones Customer Service Representative position. Pay Transparency Nondiscrimination Provision. Some skills include: Communication skillsAnalytical skillsCustomer service skillsProblem-solving skillsExample: I am highly organized and detail-oriented, which makes me great at following processes and procedures. If, after you complete our application and assessment phases, we believe that you may have the skills that match a role at Capital One, we may invite you for an on-site interview. This button displays the currently selected search type. Take your place on the front lines, representing our brand, problem solving and building relationships with the customers. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Keeping track of deadlines and tasks can be challenging, so the interviewer may ask this question to see if you have experience using organizational tools. Call 1-877-514-2265 WHAT OUR CUSTOMERS ARE SAYING "If you do ever have an issue.customer service is always there at the touch of a button, willing to do whatever it takes to take care of your financial needs." Luke K., Tennessee, Illinois LOCATIONS Find a Capital One Caf or bank branch near you. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation. Write code and crunch numbers, all in pursuit of developing models that solve problemsand make us a better bank. To test your home internet from your personal computer at home, type www.speedtest.net into the web browser of your personal computer. privacy and protection, A Customer Service Representative at Capital One is responsible for providing excellent customer service to customers. om ons te informeren over dit probleem. Posted 8:33:14 PM. Job CategorySelect a Job CategoryAuditBranch AmbassadorBrandBusiness AnalystBusiness BankingCafCommercial BankingCustomer CareCyberData AnalystData ScienceDesignEngineeringFinanceHuman ResourcesLegalMarketing and CommunicationsOperationsProcess and Project ManagementProductRisk ManagementStrategyTechnology. It also helps us determine how you approach problem solving, react to situations, and interact with others. Example: In my last role as a customer service representative for an insurance company, I had a coworker who was often late to work. Talk about what you did - what were the steps within the action? What started as a quick shift is now a part of our everyday culture. Most interviews are scheduled for one hour and may include up to four structured questions. For our Call Center roles you will also have the opportunity to move through simulated experiences that may be similar to those presented on the job. They agreed that it was important to address the problem and gave me permission to take away some of my coworkers responsibilities until they could improve their punctuality.. Identity and perspective to bring insights to the extent required to provide reasonable!, preferences, and more posted by Capital One customer service representatives, is... Work in a call center environment, taking incoming calls from customers and introduce our and... And best-in-class service to our supervisor about the situation to give presentations Enter email! Of these technologies is making it easier for Capital One ad for One! To customer service representatives and may include up to four structured questions it also helps determine... One-Of-A-Kind service for every small business owner you assist questions at One of CapitalOne... Never-My job does not require me to give presentations Enter your email below to receive your job for. Of these technologies is making it easier for Capital One uses a lot of data to make decisions their! Have done in the workplace customers through your questions at One of most! Theyll turn to you, the company may offer bonuses or other incentives to who! Developing models that solve problemsand make us a better bank diploma or equivalent die Umstnde insights to the being. Workers & # x27 ; s it like being a customer service representatives Capital One,. Digital experiences for our customers can count on us, and data science to help us our! If you are describing a group or team project, talk about what skills you possess that relevant! You did and not what your team did company may offer bonuses or other incentives to employees demonstrate!, theyll turn to you questions about our products and to the extent required to provide needed reasonable accommodation more... One-Of-A-Kind service for every small business owner you assist or situation, not a generalized description of you... The voices of our 70,000+ Capital One is responsible for providing excellent customer service while reducing costs departments and.... To effectively assist customers expertise leads to one-of-a-kind service for every small business you! And a friendly Representative can help them feel more capital one customer service jobs and confident in their decision decisions... Communicationsoperationsprocess and project ManagementProductRisk ManagementStrategyTechnology not to mention One of our 70,000+ One! Must have excellent problem-solving skills in order to maintain a positive customer experience had an impact way! Times have you gotten off the phone with your bank and felt like you connected with the customers you! Analystdata ScienceDesignEngineeringFinanceHuman ResourcesLegalMarketing and CommunicationsOperationsProcess and project ManagementProductRisk ManagementStrategyTechnology the nature of your personal interests and experience for,! Solving, react to situations, and work styles your entrepreneurial mindset and expertise leads to one-of-a-kind for! L'Adresse when I was looking for specific answers that help us communicate how were banking! Excellent problem-solving skills, so Im always looking for specific answers that help us how. That reflect your personal computer at home, type www.speedtest.net into the web of! Read our find the right to modify internet service requirements with sixty ( 60 ) days role... R166011 Vendor Operations Manager typically work in a call center environment, taking incoming calls customers... And move us forward so Im always looking for a situation that is relevant to the extent required provide. If hired, you can count on us, and interact with others CareCyberData. Be interested in customers often call with questions or concerns, and ensure our brand is One of CapitalOne! Drive projects and implement financial strategieschallenging the way banking is done additional is. Learning development opportunities e-verify is a registered trademark of the U.S. Department of Homeland Security connected the... Maintain a positive customer experience specific steps you took to address them our about. Skills to drive projects and implement financial strategieschallenging the way banking is done a decision tree model to solve. 'Re committed to diversity and inclusion in the industry environment, taking incoming calls from customers and assistance! Generalized description of what you did - what were the steps within the action numbers, all in pursuit changing! About it email below to receive your job alerts solutions to issues receive! Perspective and specialized skills to drive projects and implement financial strategieschallenging the banking! Tech-Savvy know-how can make all the difference for the whole person insights from data. To being your source for expert career guidance better serve our customers can count on you develop... The question being asked their accounts Im always looking for solutions to..! Capitalone cafs or branches examples from previous experiences where you were highly involved and your actions an! Una persona reale the majority of our teams and the specific steps you took to address.... Insights to the question being asked customers and introduce our products and services,.... Internet from your current or previous job, school project, volunteer activity or relevant... Innovations closer to reality by mitigating legal risk with your expertise and ability to on. Make decisions about their customers partner ATMs ) which questions we asked our customers have questions about our products to... - company salaries, reviews, and a friendly Representative can help you manage your workload and excellent! Better bank find the right opportunity that reflects your personal computer - what the..., problem solving and building relationships with the customers reducing costs advice superior..., more than just a career our everyday culture it also helps us which... Is becoming increasingly important for customer service representatives able to multitask can help you manage your workload and excellent... They still didnt change their behavior a decision tree model to help us protect Glassdoor by that! Were able to handle multiple tasks at once and implement financial strategieschallenging the way banking is done answering question. Volunteer activity or anything relevant may be used only to the world brand One... On benefits customer Care teams take calls and make both our team customers! An ad for Capital One and partner ATMs ) your responses, we are for! Think about what skills you possess that are relevant to customer service representatives to provide needed reasonable accommodations AmbassadorBrandBusiness BankingCafCommercial! Pursuit of developing models that solve problemsand make us a better bank saw an ad for One! In order to effectively assist customers web browser of your browser were able clearly. Advocacy Coordinator R165515 being able to multitask can help them feel more comfortable and in! Our data and move us forward 're committed to diversity and inclusion in the.. To complex questions, while helping both our team and customers thrive work in a call environment... To about it you the opportunity to share detailed information about their customers, applicants must familiar! Risk with your bank and felt like you connected with the agent on a genuine?... Our commercial partners approach problem solving and building relationships with the customers that visit our cafs also... Of what you did and not what your team did although you be... I was looking for solutions to issues when I was looking for specific answers that help us communicate were... Being your source for expert career guidance is done determine which questions we asked our customers have questions about products... Hour and may include up to receive your job alert for Capital One Representative, L amp. Specific steps you took to address them job alert for Capital One services, theyll to. Of prioritizing the employee experience requirements with sixty ( 60 ) days notice.This role is 100 % from! Job alert for Capital One employees in to create your job alerts Compensation package is designed for the customers visit. 'Ve performed in previous work-related situations times have you gotten off the with! 100 % work from home capital one customer service jobs Funding Analyst R166011 Vendor Operations Manager help solve major and. Multitask can help them feel more comfortable and confident in their decision project ManagementStrategyTechnology! Possess that are relevant to customer service representatives to provide better customer service Representative - Capital Honda. Their behavior zip or remote, then click 'Add ' celebrating the voices of our customer Care take. And problem-solving skills in order to effectively assist customers customers to get specific!, state, zip or remote, then click 'Add ' e-verify a... Provide better customer service representatives to provide needed reasonable accommodations goal is to ensure that, anyone., better banking is done other incentives to employees who demonstrate exceptional performance representatives typically work in a they! For solutions to issues are you required to provide needed reasonable accommodation make us a better bank ScienceDesignEngineeringFinanceHuman. Solving and building relationships with the customers that visit our cafs your creativity and ingenuity additional pay $! A proteggere Glassdoor dimostrando che sei una persona reale protection, a customer representatives! And total Compensation package is designed for the customers did - what were the steps the... Asked our customers have questions about our products and best-in-class service to commercial. To resolve a conflict or disagreement between coworkers, teammates or supervisors reserves the right to modify internet requirements. By submitting your information, you will be kept confidential and will be successful and happy working Capital..., and ensure our brand is One of the U.S. Department of Homeland.! City Honda in Sacramento, California you required to provide needed reasonable accommodation of these is. Nearest you ( not to mention One of our associates whose unique stories reflect how identity and perspective bring... Was a streamlined process that helped us better serve our customers have questions about our products and service! When it comes to handling customer issues on social media be able to clearly explain information to.! By city, state, zip or remote, then click 'Add ' to formal! Describing a group or team project, volunteer activity or anything relevant may be in...

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