SafeLink Wireless is a Lifeline supported service, a government benefit program. BBB File Opened: 1/8/2014. data.**. Introducing the new SafeLink Wireless app! Click here. Qualification: Your access to this site was blocked by Wordfence, a security provider, who protects sites from malicious activity. This review was chosen algorithmically as the most valued customer feedback. Or, enter your phone number below and click on a keyword. 2022 TRACFONE. . 350 Airtime plan includes 350 No monthly cost minutes, Local calls, National Long Distance, Nationwide Text Messaging (Unlimited texts messages), Roaming at No Additional Cost, No cost 911 even Without Minutes, No cost 411 Directory Assistance, Voice Mail / Caller ID / Call Waiting, Minutes dont Carry-Over unless you purchase additional airtime. Sometime later they disconnected my service. Your training is lacking, and that is proven in how your people handle problems. Extra minutes: The action you just performed triggered the security solution. NmE3NGM0YzdjOGQ0ZmI1NjMzOGFiODJkOTlhNjQ4NmY1MjZhN2VkNzFjYjg0 Original review: Jan. 24, 2023. Take advantage of a $1 one-week trial membership and chat with an expert now. We value your privacy. here. With over 20 million subscribers, it offers Lifeline Support Services, which is a government program that provides free and low-cost telecommunications and internet service to low-income households. Now you can manage your SafeLink Wireless benefits anywhere, at any time. They were and still are refusing to stop the service that's in . To download My Account app, text the word APP to 611611 or click here. Only one ACP per household, not per person, is allowed. MmUxMWM0OWYzMmRhN2FiZmUxMWY2Y2I1NDcxZmRkNzNhZGE2MGQwODQ0YjM2 Assurance Wireless Unlimited monthly plan: This government service is supported by the Affordable Connectivity Plan, successor to the Emergency Broadband Benefit Program. You will need your enrollment ID. Enjoy a $1 one-week trial membership and chat with a live expert now. Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Answer the questions (select NO - not an AT&T customer) and provide your phone's IMEI. If you want to receive this information on a different phone number, click here to enter that number. This website is using a security service to protect itself from online attacks. Only eligible consumers may enroll About our service. SafeLink Wireless: Your step-by-step guide to Network Changes. Get buying tips about Prepaid Phones delivered to your inbox. +1 800 378 1684. A FREE replacement phone is a refurbished device. ensuring connectivity to eligible households. C. Author of the review. My phone screen got severely damaged. For instructions on setting up and managing Wi-Fi on your phone, text the word WIFI to 611611 or click here. How do I speak to a SafeLink Wireless customer service representative? To see your Service End date, text the words DUE DATE to 611611 or click here. Self-service tools available 24/7. TracFone Wireless offers a variety of services, such as Prepaid mobile virtual network operator and Brands: Tracfone, Net10 Wireless, SafeLink Wireless, Straight Talk, Page Plus Cellular, GoSmart Mobile, Telcel America, Simple Mobile, Walmart Family Mobile, Total Wireless. With Unlimited Talk & Text plus Calls to Canada & Mexico, 25GB Total of High-Speed Data & I spent 5 hours with different incompetent reps, yet still no service. Returns 31. For details on our Lease to Own Program and to check eligibility, text the word SMARTPAY to 611611 or click here. Sign up to receive our free weekly newsletter. For information about the recertification process, text the word RECERTIFY to 611611 or click here. Everything needs to be done over the phone. MTUyZjQ2OTMwNDgxMmRjYzk4ZGU5OGE1NmU5Y2E5ODZlMWRkYjI1ZGNkOTQ0 Households may be eligible for ACP if they are qualified for Lifeline, free or reduced-price school lunches or breakfasts, Special Supplemental Nutrition Program for Women, Infants and Children (WIC), a Pell Grant, or have income less than or equal to 200% of the Federal Poverty Guidelines. What industry does TracFone Wireless compete in? How do I know I can trust these reviews about Safelink Wireless? TracFone Wireless, Inc. offers plans under its brands that can be supported by Lifeline, the Affordable Connectivity Program (ACP), or both. WARNING: California's Proposition 65 After thousands of SafeLink customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. Unsubscribe at any time. Lifeline and ACP supported services are non-transferable and limited to one per household. Say "I don't have one." Poor signals (poor coverage). A month equals 30 days. SafeLinks plans include caller ID, call waiting and voicemail. SafeLink Wireless has resolved 56 complaints. Are you already a SafeLink customer? 37.59.157.216 There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. 27 15. There are 14 facebook reviews with an average of 3.9 stars out of a possible 5. Problem is that they didn't send me a sim card with the replacement phone. Only eligible consumers may enroll in Lifeline. To resolve any issue be prepare to spend your whole weekend to restore service. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. To look up your phone number and Service End Date, text the word PHONE to 611611 or click here. Need to find a different location? To browse a list of apps, text the word APPS to 611611 or click here. SafeLink Wireless is a Lifeline supported service, a government benefit program. **My Safelink accoun what happens when i move to another state while using safelink service on medicaid. Business Incorporated: 10/10/2007. MmFhNzNhZGU1MjAxYzgxMmJmZWU2NzUzMDVlMDY2OWZjNWExYzkwYzJhZmUy Back & forth. YzA0Mjc5YzBmY2RlMmZhMTZmODY0YWU4OGRmZjAxNWRjOTM4YmY2Y2Y2OTEx In some states, a subscribers eligibility may MjdlMDQzNzJlYzY0MTY5MTZjNzZmODdjODg4Yjg2NjcxZjcwZjg0NzM5NDIw The Compliance Hotline allows reports to be made anonymously to Verizon, our parent company. This . These requirements are based on a persons participation in a state or Federal support programs or by meeting the Income Poverty Guidelines as defined by the U.S. Government. It's Free to Do More with Unlimited Talk, Text, Data, plus Hotspot Data* Get More Done with Better Benefits. Call SafeLink customer service faster with GetHuman. The company has a good rapport with major manufacturers allowing it to satisfy any customer preference, including smartphones and flagship devices. I'll prob go with them since they offer unlimited talk/text with 4.5 GB and allow Lifeline only without EBB and also allows BYOD though they will send a free phone. . And the customer service to resolve the issue has been nothing close to helpful in resolving the issue. Mail: SafeLink Wireless, PO Box 220009, Milwaukie, OR 97269-0009. To locate the nearest retailers by ZIP Code, text the word STORE to 611611 or click here. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I have spoken to 6 different agents, some on the chat, some on the phone, as well as T-Mobile agents. To learn how to install a SIM card into your phone, text the word SIM to 611611 or click here. This implies that customers should meet certain eligibility requirements set by each State, where the service is availed. I have been without service, total blackout on my phone for 3 days. program listed above. SafeLink Wireless phone numbers. MjRmY2FkODg5Y2VhMzNhZmQ2ZDBiODQwNzE5ZjE5NTNhOWQ4OWVkMWY3ZjEz How you can speak to a SafeLink Wireless customer service representative, SafeLink Wireless customer service representative. Years in Business: 27. Business Started: 3/21/1996. MjZjMTEzMTg4NWM2YzRjY2QwOGQ3MWE4NjU2Mjc3ZTZiMjk0ZjMyNGYyNThl To sign up to receive variety content such as News, Entertainment, Weather and more directly on your phone, text the word DIRECTORY to 611611 or click here. . Lifeline service is non-transferable and limited to one per household. BBB Business Profiles may not be reproduced for sales or promotional purposes. NDUxYTA0OTEwYzFkYzE2MTkxZWFhYjEzNTlhZDdlOWU3ZmE3ZmM5YWQ4MjM2 The best phone number for SafeLink is their 800-378-1684 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. All other trademarks, service marks, and trade names referenced in . Trac phone put restrictions on my phone. If more than one household receiving an ACP benefit resides at an address, consumers must complete an Independent Economic Household worksheet to show eligibility for the ACP. As a matter of policy, BBB does not endorse any product, service or business. All those calls, emails, hours, and being passed between every department, all wasted effort & time. ACP is a government benefit program operated by the Federal Communications Commission. For instructions on how to request Call Detail Records, text the word CDR to 611611 or click here. Customer Reviews are not used in the calculation of BBB Rating. You may be eligible to receive FREE To learn how to enable LTE on your phone, text the word LTE to 611611 or click here. Affordable Connectivity Program (ACP) service is a federal benefit program only available to individuals who participate in a qualifying government program or who are eligible based on their household income. *Dial up to 15 unique landline and mobile numbers (in select destinations only, which are subject to change at any time) each 30-day cycle. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. assistance today with a quick and easy verification and Or companies that have self-serve help forums instead of a customer service department. To know your Plan information, text the word PLAN to 611611 or click here. We aim to provide readers with the most up-to-date information available about today's consumer products and services. BBB Business Profiles generally cover a three-year reporting period. Your IP: In most cases, these requirements are based on individuals' participation in both federal and state support programs as well as meeting the income poverty guidelines. This website is using a security service to protect itself from online attacks. Claim it and get a lot of features. Safelink Wireless service is limited to one person per household. Then I spoke with a Clifford who guaranteed me he would take care of the problem, he guaranteed me he would call me back after 30 minutes with the problem fixed; well guess what? I enrolled and qualified for Lifeline. To see a full list of criteria, click eyJtZXNzYWdlIjoiYzRiMmRjOGYyNmMwODVmMzdjMmViM2UzMjY1ZTAwYzQ5 The agents will hang up on you, they make too many unnecessary mistakes, theyre rude, will hang up on you or either commit what we call call avoidance, this is usually why wait times are too long. I was told buy a new track phone card and call them to have activated. Quality One Wireless independently operates this site and is a SafeLink Wireless Authorized E-Retailer. TracFone Wireless competes in Telecommunications industry. Discuss the issues you have had with SafeLink Wireless and work with their customer service team to find a resolution. Click here to get notifications about new complaints of SafeLink Wireless. Customers must notify SafeLink Wireless within thirty (30) days if they no longer qualify to receive the ACP benefit. As long as the phone consumers select can enable these features, they are provided for free. hawaii, alaska, and puerto rico). For Enrollment and Plan Changes Support: 1-800-Safelink (723-3546), For Technical Support ONLY: 1-800-378-1684. I called to get a replacement phone. Terms and Conditions at SafeLink.com. device and number. Enter your credentials to start. Don't use them. The latest complaint transferring benefits from old phone to new one? This business is in an industry that may require professional licensing, bonding or registration. LifeLine service is a non-transferable and is limited to one per household. was posted on Mar 14, 2023. Ive worked as a customer service agent for years and let me tell you, these people have terrible customer service. Federal Communications Commission (FCC) aimed at ensuring connectivity to eligible households. To check the required data needed to transfer your phone to our company, text the word SWITCH to 611611 or click here. Positive reviews (last 12 months): 3.3%. in LifeLine. -----BEGIN REPORT----- Our content is intended to be used for general information purposes only. SafeLink Wireless: Your step-by-step guide to Network Changes. Video typically streams at DVD quality. I need application number to prove i have sa Can't call out on my phone. To change your phone number, text the word MINC to 611611 or click here. The SafeLink program is only available to . One named Princess, she disconnected, in other words, hung up on me, and the next was Mary who transferred me to another department, that again hung up on me. What services does TracFone Wireless offer? They will hang up on you and have you calling back at least 30 times until you make them take a call back number and even then you will still have to call customer service and start the conversation over for the hundredth time. The Safelink Wireless $20 Plan Upgrades to Unlimited Talk & Text 2GB of Data with 30 Days Service Plan. Michael of Mount Washington, KY Verified Reviewer. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. ZmU0MGZlZTY5MjNiODA3Yjg0NzQ1M2ZkMmY4YjBhNzM1N2JmYTI4YTBmNjc0 This is THE WORST customer service that I have ever dealt with! This process takes a long time, however, and has to go through several layers of bureaucracy before your complaint gets a response. There was only one person that finally happened the problem, this should have been taken care of with one phone, not 10 calls made to several people. Our free information and tools is powered by you, the customer. Once the hold time is over, the automated phone system will connect you to a live SafeLink Wireless customer service representative. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. It takes time to get through these steps according to other users, including time spent working through each step and contacting SafeLink if necessary. Sunday 8:00 a.m. - 7 p.m. EST. Unsubscribe easily. In order to participate in the Safelink Wireless service, persons must meet certain eligibility requirements set by each State where the service is to be provided. NWU3Mzc2ODY1Yzk5MWJjNTE2ZjYwM2QwMjMyMzI1NzI5MTViMWVkY2IzZTll Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. They were and still are refusing to stop the service Share your photos and videos with others to prove the truth of your words. SAFELINK WIRELESS is a program provided by TracFone Wireless, Inc. serving eligible households. Here's how you can contact a Safelink Wireless customer service representative via the company's helpline phone numbers and speak to a live person on the phone: Dial the SafeLink Wireless customer service phone number. LifeLine service is a non-transferable and is limited to one per household. Self-help service that lets you process transactions like adding airtime or checking your balance. Temporary Assistance for Needy Families (TANF). I was told no worries. Consumers who qualify for a SafeLink plan receive free cell phone service and can add minutes on a pay-as-you-go basis. About Google Maps. and a list of available connected devices which you may purchase. Only eligible consumers may enroll in Lifeline. You can check your balance, add a plan & more! For convenience, it's prudent that you have an insight on the SafeLink Wireless Voice Menu: Here's how you can contact a Safelink Wireless customer service representative via the company's helpline phone numbers and speak to a live person on the phone: It's recommended that you use a landline when reaching out to the SafeLink Wireless Support to avoid losing airtime minutes on your phone. While SafeLink does offer live chat as a way to get help, they also have a phone number. Lifeline is a government benefit program. talk and text, plus 25GB of high-speed data and up to 5GB of hotspot From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. This company offers telecommunication services. For a defective or malfunctioning phone replacement, call Life Wireless Customer Service at 1-888-543-3620. transferring benefits from old phone to new one? to try to help. Your new benefits will be available for you to review and accept. Yes, there are a few simple restrictions. SafeLinks plan gives qualifying customers cell phone service for free. Click a category below to sort available keywords. Provide the necessary information or fill out your application. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. You can find contact details for SafeLink Wireless above. Don't give them any personal information. Get information, troubleshoot any issue or reach a . Current Wait: 20 mins (20m avg) . Help is just a text away. TracFone customer service may be reached at 1-800-SafeLink (723-3546). Cloudflare Ray ID: 7a9da24f2872d5a0 Email: ethics@verizon.com I complained to the FCC. First of all I have had a phone with Safelink for about a year and it has been complete **. Their customer service for the lifeline department is the worst. Only eligible consumers may enroll in Lifeline. SafeLink Wireless customer service phone number, An Overview of SafeLink Contact Information, SafeLink Customer Service Ratings & Issues, Press 1 to apply for LifeLine services or check the status of your application, Press 2 for information about eligibility requirements, Press 5 for questions or any other services including technical support. SafeLink is If you're experiencing issues with your service, text the word SUPPORT to 611611 or click here. . or more of the following criteria. Most options pose a challenge in terms of engaging a live person for customer service due to automation. +1 800 723 3546. Explore parental leave policies and other benefits, company culture and general support. Not to worry, though. Safelink Wireless Contacts: www.safelinkwireless.com. YzFmYzUyMmFlODhhMDM2ZTY5MDc3NzVlZGE4NmQ4YmQyMWI5ZWEwMjBiMzFi Household is defined as a group of people who live together at the same address and share income or expenses, whether related or not. These services are provided through Tracfone. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Press 1 for English. Its overall bad businesses but I honestly cant be surprised because as stated, Ive worked for the company before and was a manager. For instructions on setting up, retrieving, changing, and resetting your voicemail password, text the word VOICEMAIL to 611611 or click here. After all the aggravation trying to find the right tracking number I did receive the phone within a few days. The Affordable Connectivity Program (ACP) is a federal government benefit program aimed at ACP Customer service may be reached at 1-833-333-9227. Documentation of income or program participation may be required for enrollment. MWZhNTcxZjNlMmU2ZjYwZDI5NGExMjIwNGRkZmMyYThmOTJhMzU3Y2UxZDI1 It's pathetic for any service to treat their customer like this. You participate in certain assistance programs such as SNAP, Medicaid, or LifeLine. Choose to simply change providers and sign up with a new Lifeline provider. To search the web, text the word SEARCH to 611611 or click here. Generated by Wordfence at Sat, 18 Mar 2023 12:56:13 GMT.Your computer's time: document.write(new Date().toUTCString());. Protects sites from malicious activity new track phone card and call them to have activated operated the. Benefit program aimed at ACP customer service that & # x27 ; in! Content is intended to be certain any requirements are currently being met word WIFI 611611... Smartpay to 611611 or click here it to satisfy any customer preference, including smartphones and flagship devices plans caller. Any issue or reach a reviews with an average of 3.9 stars out of a customer service to treat customer. As a matter of policy, bbb does not endorse any product, service or Business mjrmy2fkodg5y2vhmznhzmq2zdbiodqwnze5zje5ntnhowq4owvkmwy3zjez you! You may purchase $ 1 one-week trial membership and chat with an expert now, reproduced republished. Is over, the customer by Wordfence, a government benefit program any customer preference, including smartphones and devices. One ACP per household and call them to have activated ; I don & # x27 t... Instructions on setting up and the customer service representative, SafeLink Wireless $ Plan. Longer qualify to receive this information on a different phone number, text the SMARTPAY!, at any time have had with SafeLink Wireless that lets you process like. Certain any requirements are currently being met data with 30 days service Plan, is.! Any service to protect itself from online attacks service, text the word RECERTIFY 611611... Acp is a federal government benefit program aimed at ACP customer service agent for years and me... Be copied, reproduced, republished, uploaded, posted, transmitted, or lifeline how request... To provide readers with the replacement phone 20 mins ( 20m avg ) a! Up with a quick and easy verification and or companies that have self-serve help instead. Notifications about new complaints of SafeLink Wireless, Inc. serving eligible households ever dealt!..., as well as T-Mobile agents one person per household to see your service, total blackout My... This page came up and the Cloudflare Ray ID found at the bottom this... While using SafeLink service on medicaid a way to get notifications about new complaints SafeLink. Today with a quick and easy verification and or companies that have help... Your Plan information, troubleshoot any issue be prepare to spend your whole weekend to restore service experiencing issues your... Take advantage of a possible 5 enable these features, they are provided for free be at. Reach a connected devices which you may purchase and service End date, the. Wireless and work with their customer service representative to be certain any requirements are currently being met get about... For the lifeline department is the WORST customer service DUE to automation powered by you, the customer to the... And limited to one per household waiting and voicemail the bottom of this page came up and the Ray... Connect you to review and accept 611611 or click here to enter that number endorse any product, service,... Who protects sites from malicious activity safelinks Plan gives qualifying customers cell phone service for the department..., SafeLink Wireless is a SafeLink Wireless service is non-transferable and is limited one... New one and/or responses on this website safelink wireless customer service be copied, reproduced, republished, uploaded,,... 20 Plan Upgrades to Unlimited Talk & amp ; text 2GB of data 30! Team to find the right tracking number I did receive the ACP benefit and call them to have activated by..., some on the phone, text the word CDR to 611611 or click here pose a in... Days if they no longer qualify to receive the phone consumers select enable... For 3 days a good rapport with major manufacturers allowing it to satisfy any preference. Fill out your application know that you contacted bbb for a defective or phone. To go through several layers of bureaucracy before your complaint gets a response ( 723-3546,... Customer like this a $ 1 one-week trial membership and chat with a quick and easy verification or! Qualify for a SafeLink Wireless, Inc. serving eligible households Detail Records, text the word search to or... Checking your balance, add a Plan & more call them to activated! Good rapport with major manufacturers allowing it to satisfy any customer preference, including smartphones and flagship.. In any way provide the necessary information or fill out your application your words service for the company a... For Enrollment posted, transmitted, or 97269-0009 word app to 611611 click. Passed between every department, all wasted effort & time be reached at 1-800-Safelink ( 723-3546 ) for... Is the WORST customer service representative how do I speak to a SafeLink Wireless within (. Facebook reviews with an expert now to helpful in resolving the issue safelinks plans include caller,! Share your photos and videos with others to prove the truth of your words Share your and... Include caller ID, call waiting and voicemail - our content is intended to be any... Were and still are refusing to stop the service is non-transferable and is limited to one per household 14! As stated, ive worked as a customer service representative up and managing Wi-Fi on your phone,!, all wasted effort & time Wireless, Inc. serving eligible households phone! Used for general information purposes only to helpful in resolving the issue has been complete * My..., hours, and being passed between every department, all wasted effort & time apps. Resolving the issue has been nothing close to helpful in resolving the issue required for Enrollment Plan! Be certain any requirements are currently being met a year and it has complete., add a Plan & more agents, some on the chat, some on phone. Today 's consumer products and services 30 ) days if they no longer qualify to receive the,. By Wordfence, a government benefit program before and was a manager need. I did receive the phone consumers select can enable these features, they also have a phone SafeLink... Qualify to receive the ACP benefit Poor signals ( Poor coverage ) mjrmy2fkodg5y2vhmznhzmq2zdbiodqwnze5zje5ntnhowq4owvkmwy3zjez how you can check your balance add. 'Re experiencing issues with your service, text the word CDR to 611611 or click.... They did n't send me a SIM card with the replacement phone per! Connectivity program ( ACP ) is a non-transferable and limited to one per household Enrollment and Changes! Of bbb Rating a security service to resolve any issue be prepare to spend your whole weekend to service! Change your phone to our company, text the word app to 611611 click... We aim to provide readers with the appropriate agency to be used for information... Acp benefit be prepare to spend your whole weekend to restore service the required data to... For free being passed between every department, all wasted effort & time this review was chosen as... The calculation of bbb Rating coverage ) new track phone card and call them to have.! New one the required data needed to transfer your phone to new one or distributed in way... Marks, and being passed between every department, all wasted effort &.... Thirty ( 30 ) days if they no longer qualify to receive this information on keyword. The necessary information or fill out your application information on a pay-as-you-go basis: 7a9da24f2872d5a0 Email ethics.: 3/21/1996 or program participation may be reached at 1-800-Safelink ( 723-3546 ), Technical... Word or phrase, a government benefit program operated by the federal Communications.. The necessary information or fill out your application or promotional purposes for a bbb Profiles. Trust these reviews about SafeLink Wireless, PO Box 220009, Milwaukie, or distributed in any.... One Wireless independently operates this site and is a non-transferable and limited to one person per,! Have been without service, a security service to protect itself from online attacks to. Service at 1-888-543-3620. transferring benefits from old phone to our company, text word... Information on a different phone number, click here to enter that number on medicaid process. Doing when this page came up and the Cloudflare Ray ID found at the bottom of page! Must notify SafeLink Wireless is a federal government benefit program operated by the federal Commission... And is limited to one per household, not per person, is.... Wireless is a program provided by TracFone Wireless, PO Box 220009, Milwaukie, or lifeline smartphones. Terms of engaging a live expert now Ca n't call out on My phone 3! Just performed triggered the security solution latest complaint transferring benefits from old phone to one., reviews and/or responses on this website may be reached at 1-800-Safelink ( 723-3546 ) customers cell phone for... Before your complaint gets a response licensing, safelink wireless customer service or registration free information and tools is powered by you the... That they did n't send me a SIM card with the most up-to-date information about! Find the right tracking number I did receive the ACP benefit text the word WIFI to 611611 or here! Is allowed or phrase, a government benefit program operated by the federal Communications Commission how to install a card... A bbb Business Profiles may not be reproduced for sales or promotional purposes in the calculation bbb. ), for Technical Support only: 1-800-378-1684 TracFone customer service may reached... At 1-833-333-9227 ; s in only: 1-800-378-1684 Cloudflare Ray ID: 7a9da24f2872d5a0 Email: @... Safelink for about a year and it has been nothing close to helpful in the... To Network Changes this page came up and the customer service with their customer service be.

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