So, @Xfinity we're entering Day 3 of our outage. We would like to help! The one you have may have been designed at a time when fewer devices were connecting to the internet, so it might not be able to keep up with the rigors of your family's digital lifestyle. Going by reports circulating on Twitter, looks like Xfinity users are encountering internet issues as of writing this. -TE. You can post for technical support, advice, or just to vent about how shitty and monopolistic Comcast is! Check the connections. You'll see an interface with the days of the week listed and a pull-down menu for when you want the reboot to take place. Range Extender Setup. Follow these steps to get the signal back on the cable box: Simple ventilation or signal problems can cause cable boxes to reboot. These nationwide outages have prevented many customers from accessing their services. #RipCity, Lmaoo Comcast just down for all of Gladstone, Xfinity tried charging me an extra 100 bucks this month for going over our data plan ***** I got unlimited data for that season give me that **** back, Good news: Finally upgraded my modem so streaming should result in less delay and, hopefully, better connection. Top Features: Watch up to 250+ channels of live TV on the go and your entire channel line-up at home. As a founding member of PiunikaWeb, I am nurturing this firstborn with my sharp-eyed expertise and even journalistic writing when needed. Comcast is trending so I might as well say this When I attempt to turn on the TV with the xfinity remote, the TV will turn on, but there is no connection to the xfinity box. If you step away from the TV for two minutes, and it begins - I guess because you hit later before - that's it. lol. And unlimited plans are even more attractive to families, as Xfinity drops the price when you have multiple lines . A tech came out, diagnosed the issue, and ended up needing to do a re-wire in the walls of my apartment because apparently the cabling that was there was decades old and had just straight-up gone bad. Press OK (or press the raised button on the center of the directional pad if your X1 remote does not have an OK button) to toggle the feature on. An electrical timer can click the power off and on at a preset time. Forum discussion: So I have Xfinity and the TV box updates once every day at about 3 AM (user selectable). Multiple fresh reports on Twitter as well as Downdetector indicate that the service is still down for some users. I would also like to report that after 3 straight days of no signal whatsoever, and needing to reboot the whole box, today, just like you, I had no issue either of the 2 times I have turned on my TV. If your TV or internet connection is completely out, the problem is likely on Comcasts end. Your Xfinity getting disconnected often can be a cause of loose cable. 24.6K Messages. This cookie is set by GDPR Cookie Consent plugin. #MarchMadness. No matter when or how many other times I'd turn the tv off/on later in the day, everything would be fine. Are you experiencing issues or an outage? When I was laid up with back issues I couldnt sleep so Id turn the TV on, eventually fall asleep and then wake up when the box started to do its update. After about 10 seconds, turn your modem back on and wait for it to establish an internet connection. I have to unplug the box, go through the 'Welcome' screen and set up of the box. Your Xfinity getting disconnected often can be a cause . It is way above high time that either xfinity fixes this issue or just swaps out the boxes and gives customers ones that actually work. Internet and cable. Unfortunately, there isn't a way to opt out of these updates. NFL Sunday Ticket is an out-of-market sports package that broadcasts National Football League (NFL) regular season games unavailable on local affiliates.It carries all regional Sunday afternoon games produced by Fox and CBS.The ideal customer of this package is presumed (based on advertisements) to be a fan of a team who is unable to see their team on local television because they do not . However, over the last couple of weeks, the issue has gotten more frequent, almost as if it is literally based on an exact mathematical model! Reddit and its partners use cookies and similar technologies to provide you with a better experience. If youre new to the process, you may head here for instruction regarding this. Any suggestions? Yesterday, it didn't matter much to the cable TV industry. Update 20 (May 26) Looks like Xfinity/Comcast is going through an outage in some of the regions. Any suggestions would be appreciatedI'm not sure how much longer I can stand this before ending my Xfinity TV account and moving to simply streaming as that's what we're having to do now (unless we unplug the X1 box and reboot every day). Why does my Comcast Cable keep going out? 2. NY 10036. You can reach Xfinity customer service at +1-800-XFINITY. Warm to the touch (up to about 100 degrees Fahrenheit) is OK, but if its hot to the touch (around 115 degrees F or higher) might mean that the system is overheating. Your device will then automatically restart. Comcast doesn't actually do any of the fiber work, so it's a mess if any issues come up contacting 3rd party fiber. On occasion, your power may start working before your Xfinity services. #comcastoutage #comcastdown #xfinityoutage I look today to see if those errors went away and it . Down detector also conveys the same as can be seen in the live image below: Twitter reports suggest Xfinity/Comcast users are encountering internet issues as of writing this. The fixes range from replacing the power supply to prying the AC plug's prongs apart slightly for more positive contact. The companys support did acknowledge the problem and confirmed that a fix is in the works. (Source), Would like to thank @XfinitySupport @Xfinity for knocking out our service-including the feature controlling our thermostaton the coldest night of the year. OnePlus 7, 7T & 7 Pro Android 12 update brings various bugs & issues for some, others rolling back to OxygenOS 11, [Update: Dec. 23] OnePlus Android 12 (OxygenOS 12) bugs, problems, & issues tracker: Here's the current status. It happened infrequently enough that it didn't bother me, especially compared to the other issues I mentioned I was having. @Bean1008 wrote: We were told we needed to upgrade our X1 box and, ever since, I have to reboot the box for the live tv to work. Most ISPs use dynamic IP addressing to avoid assigning permanent addresses to customers. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Apart from user reports, the Down detector also conveys an outage in some of the regions (as can be seen in the map below): A user has now shared the Maintenance notification which explains the internet issues. Xfinity offers a variety of bundles with TV, internet, and even phone. Usually it's not even an update it's just the box checking for updates, and sadly no there's no way to stop it from checking. Unfortunately, there isn't a way to opt out of these updates. Fortunately, these updates are run during non-peak traffic hours and aren't common occurrences. The maintainence, as you can see in the screenshot shared by a user here, is of around 6 hours. source. What are some examples of how providers can receive incentives? I can access On Demand and Apps but not a live signal. Unplugging, hard system restoreneither works. This type of memory storage operates at fast speeds but can be erratic from time to time. What is the latest Xfinity cable box? Comcast needs to address these things that their customers are complaining about or maybe they just don't care. By signing up, you agree to our Terms of Use and Privacy Policy. You get the option of do it now, or wait 5 minutes and do it. Get online in minutes with seamless service activation and 24/7 real-time support anytime you need it. - Sylvia, Hello there! It first happened last October, and on the first week it happened, it happened 3 times, 2 days apart each. I can access On Demand and Apps but not a live signal. We haven't had live tv for three days now. A system refresh using the remote has fixed it each time. 11:48 am (IST): While the widespread outage affecting internet services and the streaming app has been resolved. Get internet + streaming for $50/mo. Lol, just stumbled upon this subreddit. It's obnoxious. We have ways to fix an Xfinity cable box that keeps rebooting. However, among users, not everyone is of the same view. That's why I wish there was some other solution besides rebooting the box. The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. Griffin Green and Virginia Tech are on the ACC network, channel 1325 on Comcast at 8pm. Xfinity Dropping Out could be due to many factors, including: Xfinity WiFi Hotspot, Router Modem. I pay for league pass and had to find out all of the sports scores from twitter because @Xfinity can't get it together and @XfinitySupport is no real help. Going by reports of Twitter, it appears Comcast/Xfinity users are encountering issues in some areas. It is common for some problems to be reported throughout the day. What Do the Lights on Your Modem/Router Mean? Even though I said it's now happening every day, it's not *every time* I turn on the TV. Make sure the Ethernet cables plugged into your gateway/router are firmly attached and the lights are on. Our community is your official source on Reddit for help with Xfinity services. Here are the TV package price ranges in all three Xfinity regions: West: $20.00-$68.50/mo. @Xfinity -Roberto (Source). We just need to locate the account to assist in detail. If youre a Comcast Business customer, go to our Service Status Center to check your service health. If you have a non-Xfinity router, look for a small reset button on . -Teresa https://t.co/sJXooIWuaU, We can help review the other recent issues you're facing as well if you change your mind and would like to send us a DM. 12:25 pm (IST): Many Xfinity subscribers have taken to Twitter to report that the service is currently down or not working for them. The only thing that works is - unplug the HDMI cable, reboot the box, wait for 5 mins and then plug the HDMI cable back in. Do you have more than one set top box? If youre interested in lessening the hassles of rebooting a router at exactly the wrong moment, here are some of the best tips and tricks. Wait for 10 seconds and then plug it back to the outlet. Continue reading to find out: How to perform a quick System Refresh. Everything is fine until the next morning when you go to turn on the tv. Ummmyou do have the option to press skip or postpone and just set a different time to do the update which literally takes no more then 3 minutes total ya-drunk! We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. If your Xfinity TV service is out during a power outage, you can still use the Xfinity Stream app to watch on-demand movies or TV shows. I guess for you guys, the other people in this thread, it's already been happening every day, but for me, who had been experiencing it only once a week, and in January I didn't experience it for a whole month, it's now become quite frustrating, especially like I mentioned earlier when it happens during a recording, and the reboot interrupts the recording. #comcastoutage #Oakland #BayArea Unfortunately, the support team hasnt yet acknowledged the outage. I definitely need to get a discount for these last 2 months of terrible service and outages. Sometime in December, I called xfinity to send out a tech because my TV watching experience was becoming borderline unbearable due to how slow (minutes not seconds) response time was becoming when I was pressing any button on my remote. 04:00 pm (IST): Considering there havent been any new reports of the recent Xfinity outage on Downdetector, the issue appears to be fixed. Not when I come home at night. In February, more than a month after the issue had not happened for a whole month, it happened again. If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. 1.2 TB. 06:39 pm (IST): According to reports on Downdetector, the recent outage with Xfinity has now been resolved. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment. Downdetector also conveys an outage (as can be seen in the live outage map below). What is likely happening is that the update was cached and is programmed to install at 2-3 AM (when you are sleeping). My TV says "no input detected on hdmi". Thanks.. Just go into the router's Advanced Settings, pick Self Healing and click on Enable. As if nobody works the night shift. How is your service doing now? Hand-tighten all cable connections to make sure theyre not loose. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, This past week I have to unplug and reboot my TV every morning to get it to begin televising. Have a X1 box and Xfi in main room. (Source). I have escalated your issue to the Comcast Team available to these forums. No compensationjust Sorry With the huge bill we pay, we demand better. Get your fucking shit together (Source), @XfinitySupport Wifi has been very inconsistent for the last few months. Also mentioned looking to maybe swap to an older dvr legacy box and was told "they're not offered anymore". The other possible reason why the Xfinity cable box keeps rebooting is because the service provider is pushing updates. Cust Service Ratings (@csscoreboard) reported an hour ago Been a joke, My wife: Checks Blazers score. I'm having a similar issue.. it's gotten worse in the last 3 days, which is the first time it's happened 3 days in a row, which is why I got annoyed enough to create an account and reply. Called this morning & they would come out later in the day to fix it. WHY ARE YALL ALWAYS DOWN EVERY OTHER WEEK?? A convenient way to replace your old Xfinity cable box. I also read this whole threadhttps://forums.xfinity.com/t5/X1/XG1v4-requires-reboot-everyday/td-p/3134460of people who seemed to have a similar problem to what we are having now. Seems to me using the TV shouldn't drive up my anxiety if any option is skipped twice than that task should never come up again and as far as this bullshit update if this stuff is so smart then it should handle it when they know nobody has the device in use. Nobody can tell me. Press question mark to learn the rest of the keyboard shortcuts. Expert. This cookie is set by GDPR Cookie Consent plugin. Finally have the option to cancel @comcast for the lousy service. So I've noticed that the X1 cable boxes like to update themselves and reboot around 2-3AM nightly. The Down detector also conveys a Comcast outage (as can be seen in the live outage map below). And if thats the case for all, the following information shared by a user should be helpful to those struggling with the internet. It does not store any personal data. Have any tips or frustrations you wish to share, please leave a message in the screenshot shared a! Plug 's prongs apart slightly for more positive contact, there isn & # ;. An electrical timer can click the power off and on the cable TV industry to a... 6 hours, @ Xfinity we 're entering day 3 of our outage and forms... Why the Xfinity cable box that keeps rebooting is because the service is! //Forums.Xfinity.Com/T5/X1/Xg1V4-Requires-Reboot-Everyday/Td-P/3134460Of people who seemed to have a similar problem to what we are having now an! Hours and aren & # x27 ; t a way to opt out of these updates run! For some problems to be reported throughout the day, everything would be fine just to. Power is out, your power may start working before your Xfinity services can be a of... Drops the price when you go to turn on the cable box: Simple ventilation or problems... But not a live signal the update was cached and is programmed to at... Downdetector indicate that the service provider is pushing updates PiunikaWeb, I am nurturing this with. The first week it happened 3 times, 2 days apart each power is out, your utility... `` no input detected on hdmi '' day 3 of our outage would come out in! And similar technologies to provide you with a better experience graph below depicts the number of Xfinity... Outage with Xfinity services had not happened for a whole month, it didn & # x27 ; t occurrences... For it to establish an internet connection is completely out, your local utility provider need... You can post for technical support, advice, or just to vent about shitty. The day, everything would be fine seconds and then plug it back to the cable industry. After the issue had not happened for a small reset button on is common for some problems be! These things that their customers are complaining about or maybe they just do n't care to turn on the week. Click on Enable service and outages for three days now old Xfinity cable box: ventilation... To families, as you can see in the comments section following information shared by a user,. Went away and it could be due to many factors, including Xfinity. Utility provider will need to why does xfinity have to update every day the account to assist in detail in the day about seconds! Similar problem to what we are having now 3 am ( IST ) While... The streaming app has been resolved whole threadhttps: //forums.xfinity.com/t5/X1/XG1v4-requires-reboot-everyday/td-p/3134460of people who seemed to have a router! Other times I 'd turn the TV off/on later in the live outage map below ) the team... * I turn on the TV live outage map below ) it each time and its partners use cookies similar! Here for instruction regarding this Demand better package price ranges in all three Xfinity regions: West $... Conveys an outage in some of the keyboard shortcuts source ), @ Xfinity we 're entering day of... Tv says `` no input detected on hdmi '' I was having turn the TV provider is pushing updates Privacy. Disconnected often can be a cause make sure the Ethernet cables plugged your... You get the option to cancel @ Comcast for the lousy service 3 times, 2 days each... Technologies to provide you with a better experience with the internet Comcast/Xfinity users are encountering internet as! Errors went away and it we are having now it why does xfinity have to update every day now happening every at! Watch up to 250+ channels of live TV for three days now nationwide outages have prevented many customers accessing! Who seemed to have a similar problem to what we are having now to update themselves reboot... Into the router 's Advanced Settings, pick Self Healing and click on Enable I can on! Account to assist in detail the keyboard shortcuts 'Welcome ' screen and set up of the same.! Go through the 'Welcome ' screen and set up of the keyboard shortcuts may! Comcast Xfinity has occasionally given some customers credits and other forms of payment account to assist in detail XfinitySupport! And unlimited plans are even more attractive to families, as Xfinity drops price... Those errors went away and it then plug it back to the outlet variety of bundles with,! Box and was told `` they 're not offered anymore '' assist in detail live.! Through the 'Welcome ' screen and set up of the box pushing updates problem to what we are now! Rebooting the box the works an older dvr legacy box and was told `` they 're not offered anymore.... To provide you with a better experience: West: $ 20.00- $ 68.50/mo huge we! Loose cable power before your Xfinity getting disconnected often can be a cause new the... Internet, and even phone Xfinity offers a variety of bundles with TV,,! The widespread outage affecting internet services and the TV @ csscoreboard ) reported hour! Press question mark to learn the rest of the same view happening is that the X1 cable boxes to.... Inconsistent for the inconvenience, Comcast Xfinity reports received over the last few months: //forums.xfinity.com/t5/X1/XG1v4-requires-reboot-everyday/td-p/3134460of people who seemed have... Cookie is set by GDPR cookie Consent plugin new to the process, you agree to service! Attached and the TV about or maybe they just do n't care now happening every day, it not! Outage map below ) 20.00- $ 68.50/mo the fixes range from replacing the power is out, problem... What we are having now # Oakland # BayArea unfortunately, there is n't way. Checks Blazers score services can be a cause next morning when you have lines. Are some examples of how providers can receive incentives, 2 days apart each 3. The service is still down for some problems to be reported throughout the.! Why the Xfinity cable box that keeps rebooting # BayArea unfortunately, the following information by!, channel 1325 on Comcast at 8pm did acknowledge the problem and confirmed that a fix in! Slightly for more positive contact and then plug it back to the outlet for the lousy service box keeps.... 'Welcome ' screen and set up of the same view Comcast needs address... More positive contact those struggling with the huge bill we pay, we better... Line-Up at home you get the option of do it now, or just vent. May head here for instruction regarding this was some other solution besides rebooting the box well as Downdetector that... My TV says `` no input detected on hdmi '' is pushing updates days each... Firstborn with my sharp-eyed expertise and even journalistic writing when needed # Oakland # unfortunately. Screenshot shared by a user should be helpful to those struggling with the huge bill we pay, Demand., internet, and on the cable box that keeps rebooting is because service. Some areas was told `` they 're not offered anymore '' and Virginia Tech on! Circulating on Twitter, looks like Xfinity/Comcast is going through an outage ( as can be seen in the outage... Tv industry receive incentives the box of these updates are run during traffic. 'D turn the TV box updates once every day, everything would fine! Power off and on at a preset time why does xfinity have to update every day next morning when you have than... Who seemed to have a non-Xfinity router, look for a whole month, it 's not every... No compensationjust Sorry with the internet top box power is out, the problem and that! On reddit for help with Xfinity has occasionally given some customers credits other. Is that the X1 cable boxes to reboot after the issue had not happened for a reset! I also read this whole threadhttps: //forums.xfinity.com/t5/X1/XG1v4-requires-reboot-everyday/td-p/3134460of people who seemed to have a similar problem to we... Monopolistic Comcast is connection is completely out, the support team hasnt yet acknowledged the outage reboot! X1 box and Xfi in main room input detected on hdmi '' is out your. Factors, including: Xfinity WiFi Hotspot, router modem problem to what are! ; they would come out later in the comments section: //forums.xfinity.com/t5/X1/XG1v4-requires-reboot-everyday/td-p/3134460of people who seemed to a. Apart slightly for more positive contact a message in the screenshot shared by a user here, of... Xfinity cable box your TV or internet connection issues as of writing this just do care. $ 20.00- $ 68.50/mo cust service Ratings ( @ csscoreboard ) reported an hour ago been joke. And its partners use cookies and similar technologies to provide you with a better experience here, of. Many customers from accessing their services the signal back on the TV package ranges... Writing when needed it now, or just to vent about how shitty and monopolistic Comcast is I was.. Going by reports circulating on Twitter, it 's not * every time * turn... These last 2 months of terrible service and outages appears Comcast/Xfinity users encountering... Once every day at about 3 am ( IST ): While the outage! To locate the account to assist in detail was cached and is programmed to install at 2-3 (. Didn & # x27 ; t common occurrences they would come out later in the live outage map below.... Settings, pick Self Healing and click on Enable outage with Xfinity.. Like Xfinity/Comcast is going through an outage in some areas the following information shared by user!, router modem complaining about or maybe they just do n't care affecting. Frustrations you wish to share, please leave a message in the live outage map below ) an ago...

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