real flame hollis electric fireplace
Share
Use of this site is subject to certain Terms Of Use. 833-E-Fireplace (833-334-7375) or Contact us at Support@EverythingFireplaces.com Real Flame Hollis Electric Fireplace 5005E $1,230.00 $1,437.00 SKU: 5005E-BK Color Buy in monthly payments with Affirm on orders over $50. $849.99 (146) Rated 4 out of 5 stars.146 total votes . Buy Real Flame Hollis Electric Fireplace in Black, 5005E-BK at Tractor Supply Co. Great Customer Service. Real Flame Electric Fireplaces . Your feedback will help users like you to make informed decisions and will help us to improve our product offerings! After assembly, place your fireplace in the desired location, install the anti-topple device if required, plug into an outlet, and turn on the firebox by using the touch controls or remote control. Though ordering online doesnt give you the opportunity to touch and feel while you shop, weve designed the Electric Fireplaces Direct experience to be the best in the industry. and casual living . We are available Monday through Friday 8AM to 4PM CST. Remote control and log set included. Finishes Available: Dark Walnut, Gray, and White. DimensionOverall Dimension: 30.7"(H) x 59"(W) x 15.5"(D). Attractive and Practical Design: 60"L x 18.11"H x3.89 "W ,The thickness of the new style is only 3.85 inch while the old one is 6 inch. Need more information? Enjoy 15%-30% off indoor and outdoor products. Provides supplemental heat for up to 1000 square feet. It runs as needed. Mine is pushed up next to the baseboard. Hollis 32 in. Our quality electric fireplace selection and empowered team ensure your experience is a positive one. Do you own this product? Awful. It looks fantastic, emits heat and is a great replacement for our 1970s wood stove. We are sorry! Q: Be the first to rate it. An AFIRE cold and dry vapor fireplace can be installed anywhere, either in a city apartment or a country house; theres absolutely no constraints. Its childs play! When assembled it has a list to it. . No, all the frames come with the firebox. L x 8.75 in. Available in matte black and matte white. Suited for many environments, the Hollis is designed to replicate the look of a built-in wood stove. Guest users can only create one Idea Board. 2023 Copyright Electric Fireplace Reviews and Ratings, link to Real Flame Deland Grand Electric Fireplace with Remote Control - Realistic Infrared Fireplace with Heater - Gray Indoor Fireplace (8290E-GRS), link to Modern Ember Highmark 60 Inch Smart Linear Electric Fireplace Insert - Premium Flame with 10 Colors, Sleek Hidden Vent Design, Install Recessed in-Wall or Wall-Mount, WiFi and Voice-Enabled, Real Flame Hollis Electric Fireplace, White, Electric Fireplace Best Sellers And Guide, Ameriwood Home Chicago Electric Fireplace TV Console for TVs up to a 50", Espresso, Click For Current Price & Reviews On Amazon, BETELNUT 50" Electric Fireplace Wall Mounted and Recessed with Remote Control, 750/1500W Ultra-Thin Wall Fireplace Heater W/ Timer Adjustable Flame Color and Brightness, Log Set & Crystal Options, R.W.FLAME 60" Recessed and Wall Mounted Electric Fireplace, Low Noise, Remote Control with Timer,Touch Screen,Adjustable Flame Color and Speed, 750-1500W, Electactic 60 inches Electric Fireplace Recessed and Wall Mounted Electric Fireplace, Fireplace Heater and Linear Fireplace, with Timer, Remote Control, Adjustable Flame Color, 750w/1500w, Black, Amerlife Fireplace TV Stand Sliding Barn Door Wood Entertainment Center with a 23'' Electric Fireplace Insert, Modern Farmhouse Storage Cabinet Console for TVs Up to 65", Distressed White & Barnwood, Ameriwood Home Fireplace TV Stand for TVs up to 70", White, Real Flame Deland Grand Electric Fireplace with Remote Control Realistic Infrared Fireplace with Heater Gray Indoor Fireplace (8290E-GRS), Modern Ember Highmark 60 Inch Smart Linear Electric Fireplace Insert Premium Flame with 10 Colors, Sleek Hidden Vent Design, Install Recessed in-Wall or Wall-Mount, WiFi and Voice-Enabled, 50 Electric Fireplace, Cool to The Touch Fireplace Heater, Recessed and Wall Mounted Fireplaces with Timer Remote Control Adjustable Flame Color, Black, White Mirrored Electric Fireplace-Diamond Inlaid 3D Flame Fireplace Mantel with Remote Control, 750/1500W, Dimplex Revillusion Electric Fireplace Log Insert 20 Inch Fresh Cut Logs, Plug in Electric Heater + Glowing Ash Mat; Remote Control Included Supplemental Zone Heat | Model #RLG20FC, Data Access, Rectify Data And Forget Data Request Forms, Includes mantel, faux stove pipe, 40 screws, 4 rubber plugs, electric firebox and remote control, Multiple Flame Colors: Orange, Red-Orange, White, Blue, White-Blue and Multicolor, The Ameriwood Home Chicago Fireplace TV Stand gives you the perfect combination of storage and warmth, Both safe and convenient, the AltraFlame infrared electric heater provides quiet, gentle, energy-efficient heat that is eco-friendly and emits no dangerous carbon monoxide or emissions; heats a room up to 400 sq. Styles include traditional mantels, media cabinets and wall-mounted fireplaces. Eliot Grand Electric Fireplace Media Console, Ledgestone Rectangle Propane/Natural Gas Fire Table, Sedona 66" Rectangle Propane/Natural Gas Fire Table, Heating power: 120V/60Hz, 1500W, 12.6 amps, Includes fireplace, remote control, 79" power cord with lay-flat plug, hardwareand chimney (chimney use is optional), Adjustable thermostat settings: 71, 75, 78, 82, 86, 99F (22, 24, 26, 28, 30, 60C), Provides supplemental heat for up to 1,000 sq ft, Thermostat turns off when desired temperature is reached, Turn heat option off to enjoy heatless flames year-round, Multiple flame colors: orange, red-orange, white, blue, blue-white, and multicolor, Various timer intervals ranging from 10 minutes to 9 hours, Not intended to be mounted or trimmed in. How would you rate the look of this flame and log set up? The Aegean collection includes multiple styles so you can choose what works best for your space. For the best experience on our site, be sure to turn on Javascript in your browser. The vent came damaged and the seller was able to correct the issue quickly. Real Flame Hollis Black Electric Fireplace Electric fireplace; Provides supplemental heat for . Free Shipping on EVERYTHING! Enjoy low warehouse prices on name-brand Electric Fireplaces products. Anyway, the result is that it is super wobbly and not at all stable. Skip to the beginning of the images gallery. It came on time and the packaging was great. The fire box is as traditional as you will get for an electric fireplace. Grid View. Exclusively designed, the VividFlame Grand Electric Firebox is 30% larger than our standard firebox and mimics the look of a real fire but does not require a chimney or vents. If your board is public, tags will also help others discover your board. Get so many compliments on this. ft.) . The Beau has classically carved pillars, a strong profile and a handsome, generous mantel. The height including the stove pipe is 65.5"H. I see that the height includes the pipe. Thanks for shopping Home Depot! If you have any other questions, you can contact Real Flame customer service by emailing CSRep@realflame.com or calling 800 654 1704. Sale! Enjoy all the warmth and comfort of a traditional fire with this free-standing electric fireplace. First, the fireplace itself is ok. I think the windows in the photo make the fireplace look smaller than it really is. There was a problem completing your request. It's compact footprint allows for endless placement options in your home--complete with a It's incredible: the flames are cold yet seem perfectly real. Carved columns and a spacious mantel give the Centennial Grand a classic style that will elevate the warmth and charm of your home. It runs as needed. FUN FEATURES - The multiple combinations of colors, flame speed and dimmer controls offer so many options to really set the ambiance. I would send this as a gift to someone I despised. You can even adjust their speeds, heights and colors. Brief content visible, double tap to read full content. WiFi enabled controls, adjustable flame & ember bed colors + more, Sign-up for exclusive offers, volume pricing & dedicated support, Convenient combination of a media console & fireplace, Duraflame 20-in Infrared Electric Fireplace Log Set, Featherston Electric Fireplace Mantel Package, ClassicFlame 36-In 120V Traditional Builders Box, Dimplex IgniteXL 74-In Electric Fireplace. Designed to replicate the look of a built-in wood stove, the Hollis electric fireplace provides cozy comfort even in smaller spaces. Ultraviolet C (UVC) radiation inactivates and kills viruses (coronavirus and others), bacteria, spores, microorganisms, and pathogens while the unit is in use. With a mantel depth of less than 10 the Tejon Electric Fireplace is ideal for smaller rooms, apartments or offices. For the best experience on our site, be sure to turn on Javascript in your browser. I think the price for this should be around 500 bucksThe pipe and the part to put wood is what makes it more expensive I guess, cause you can find thousands of fireplace box on the market much cheaper. Includes powder-coated steel mantel, faux stove pipe, 40 screws, four rubber plugs, electric firebox, and remote control with lithium battery. A compact footprint allows practically endless placement options, even in small spaces. Perfectly suited for many environments, the Hollis Electric Fireplace is designed to replicate the look of a built-in wood stove. If you have questions or comments regarding the customer service you received please, Enjoy all the warmth and comfort of a traditional. share Share. First of all, if you were able to put this stuff together, congratulations! Second, after putting the entire unit together, there was defacing on the sides of the unit. Theyre made up of very fine plumes of water vapor lit by LEDs. We're Here to Help! Enjoying it in our downstairs family room. Add some warmth and charm to any space with the Real Flame Hollis Electric Fireplace. This 5,000 BTU indoor electric fireplace has an adjustable thermostat that provides supplemental heat for rooms up to 1,000 sq. No time for this, we are open and this sits in the middle of our relaxation room. Customize your fireplace using the brightness settings, timer function and, in some models, flame color. A compact footprint allows practically endless placement options, even Its solid and well built. Fireplace came in 3 separate boxes, well packaged, assembly took my husband and me 1 hr to build, the metal is flexible so it helps to have two sets of hands to line up the screw holes. A: No, all the frames come with the firebox. The supplemental zone heating is for up to 400 square feet. Reviewed in the United States on May 1, 2022. If you have any other questions, you can contact Real Flame customer service by emailing CSRep@realflame.com or calling 800 654 1704. Free shipping. I hate leaving bad reviews! We are sorry. Ameriwood Home. Available in a matte black or matte white finish. Please make sure that you are posting in the form of a question. Freestanding Iron Electric Fireplace in Black, Centennial Grand 55.5 in. I read to allow 3 to 4 of clearance behind the stove. go to My Offers to print the offer, or show it to the cashier from your phone during checkout. For now, most of the time we just use the visuals and let our home heating system do the heating. The two sliding barn doors glide smoothly along door track hardware to keep storage hidden or reveal home accents you wish to show off.A Built-in Magnet to Insure the door stays open during the electric fireplace operation. Reviewed in the United States on December 29, 2017. Larger than it appears, which is a plus. Transform your room into a majestic, traditional space. The Hollis Electric Fireplace from Real Flame is all about faking it, elegantly. Were sorry, this item has limited availability for Same Day Delivery in your area. Throwing in the trash. For all the hassle, it was easier to just return the entire thing and purchase a more reliable (and many other cheaper alternatives). All Rights Reserved. Enjoy 15%-30% off indoor and outdoor products. 3 months ago. Designed to look like a built-in wood stove, the Foster Electric Stove mimics the look of a real fire, but does not require a chimney or vents and plugs into a standard outlet for convenient set up. A fire table provides an impressive focal point for your landscape design. Browse by brand below. This products value should be closer to 99.99. Indoor built-in insertsWater vapor fireplaces with orange natural cold flames, Indoor built-in inserts Water vapor fireplaces with orange natural cold flames+ 30 adjustable colors and play of light+ Option of connection to the water network or manual filling+ Automatic drain pump+ App, AFIRE WATER ADVANCE 50 100 150 cm | 20 40 60 in Continuous line of fire 200 cm & more | 80 in & more, AFIRE WATER PRESTIGE 50 100 150 cm | 20 40 60 in Continuous line of fire 200 cm & more | 80 in & more. A compact footprint allows practically endless placement options, even in small spaces. Support. I would like to replace a coal stove with this & like the pipe and flange to cover the existing vent hole, but it is too short. Because electric fireplaces are our specialty, we can deliver your electric fireplace fast FREE. Looks great in the bedroom. If you choose to not use the pipe, Carved columns and a spacious mantel give. It's 5 weeks later!!! Is the mantel "cool" enough to do this? The stove is designed to sit 3 - 4" away from the wall to allow the pipe to mount flush onto the wall. Carved columns and a spacious mantel give. Q: The Vivid Flame Electric firebox plugs into any standards outlet, and includes features such as a programmable thermostat to provide precise heating with 6 preset temperature settings in Celsius or Fahrenheit, timed shut off, dynamic embers, capacitive touch controls, and multiple flame color options. I'm pretty sensitive and don't care for the loud fan noise. 4199 firebox dimensions in inches 23.375 in. Filter . Real Flame Black Hollis Electric Fireplace by Real Flame Color: Black Change Write a review How customer reviews and ratings work Renata Tippett Read more Read more 2 people found this helpful Sort by Top reviews Filter by All reviewers All stars All formats Text, image, video 23 total ratings, 7 with reviews From the United States Renata Tippett Description. With a clean, classic design the Callaway. Weather it's creating a retreat for reflection or a welcoming place for friends and family, we hope you enjoy your Real Flame products and all the new traditions and warm memories that come along with them. JavaScript seems to be disabled in your browser. Rest assured that your information is safe with our certified, 100% secure checkout process. Youve heard it so often, that phrase might not mean that much to you, but we are dedicated to ensuring that your experience at Electric Fireplaces Direct is top notch. Provides supplemental heat for up to 1000 square feet. Your question might be answered by sellers, manufacturers, or customers who bought this product. Access to back of unit and air flow is required. The store will not work correctly in the case when cookies are disabled. No damage. If you have any other questions, you can contact Real Flame customer service by emailing CSRep@realflame.com or calling 800 654 1704. Water + electricity hybrid fireplace inserts produce no dangerous gas, but only ultrafine cold water vapor. The first time you witness an AFIRE 3D electric water vapor fireplace or steam fireplace, you really cant believe your eyes. Complete the look by attaching the included stove pipe and using the storage compartment to display split logs. Stay Organized Create a welcoming home while staying organized with Real Flame electric fireplace media cabinets. We also offer a hassle-free return policy on all our electric fireplaces and accessories if things are not what you expected. H, 31 lbs. We are available Monday through Friday 8AM to 4PM CST. 53.5-in W Espresso TV Stand with Fan-forced Electric Fireplace. Accommodates most flat curved screen TVs in the market, up to 65 inches. Wi-Fi connected smart fireplace inserts can adapt to the modern needs of decoration, removing all constraints for users. There was a problem adding this item to Cart. You can even adjust their speeds, heights and colors. Hollis Electric Fireplace by Real Flame. by Real Flame. Price for water vapor fireplaces or 3D inserts. They're made up of very fine plumes of water vapor lit by LEDs. A compact footprint allows You need to be signed in to create more than one idea board. Real Flame electric fireplaces are chimney and vent-free, which means placement is up to you. Exclusively designed, the VividFlame Grand Electric Firebox is 30% larger than our standard firebox and mimics the look of a real fire but does not require a chimney or vents. Not intended to be mounted or trimmed in. Electric Fireplace An updated 23" plug-in electrical fireplace was included. {{/isModal}} Not receiving our emails? Finish: Gloss Red-Special Order. | Features include infrared LED technology and six thermostat settings. Get informed before you buy! View More Details. The frame itself isn't replaceable, so the manufacturer wouldn't send a replacement part. Sorry, that is just not worth it. {{^isModal}} Not receiving our emails? print Print. ft. and the option to run heatless flames for year-round comfort. Steam fireplace inserts use high-tech controls (button, remote control, smartphone app, Wi-Fi, etc.). Real Flame believes you should be in control of your own space. Complete the look by attaching the included stove pipe and using the storage compartment to display split logs. Complete the look by attaching the included stove pipe and using the storage compartment to display split logs. Available in a white finish. If you choose to not use the pipe, there are 3 holes that have plugs (thankfully), but unless you put something on top, it looks cheap. Manufacturers, suppliers and others provide what you see here, and we have not verified it. * . You have to really put the screw in with a lot of force to create a hole ready for the screw. Real Flame Beau Mantel Electric Fireplace Available in Various Colours; Heating Area: 92.9 sq. Shop the Sale. Please use a different way to share. We are available Monday through Friday 8AM to 4PM CST. The LED flames flicker realistically and the incorporated heater warms your room. JavaScript seems to be disabled in your browser. TWO WAYS TO INSTALL: The Highmark 60 Inch Linear Electric Fireplace mounts directly on a wall or can be recessed into a wall or frame for a seamless look. REMOTE INCLUDED + WORKS WITH ALEXA As an Amazon Associate I earn from qualifying purchases. 2023 KSP Group, Inc. All rights reserved. The Foster, designed to look like a built-in wood stove offers a flame effect that looks like a real fireplace, multiple heat settings and a stove pipe. The Vivid Flame Electric Firebox has a 1500 watt heater that is rated for 4780 BTUs per hour and includes features such as the remote control, programmable thermostat, timer function, brightness settings, and ultra-bright Vivid Flame LED technology. Send this as a gift to someone i despised Black or matte White finish all, if have... Flow is required on time and the seller was able to correct the issue quickly the. Emailing CSRep @ realflame.com or calling 800 654 1704 i earn from purchases., manufacturers, suppliers and others provide what you expected, smartphone,! To correct the issue quickly Co. great customer service for year-round comfort enough to do?... Allows you need to be signed in to create a hole ready for the experience... Lot of force to create more than one idea board fantastic, heat... Offer, or customers who bought this product height including the stove pipe and using the storage compartment to split... Terms of use fan noise up of very fine plumes of water vapor the incorporated heater your! Specialty, we can deliver your electric fireplace has an adjustable thermostat that provides heat... 1000 square feet read full content is that it is super wobbly and not all. Our specialty, we can deliver your electric fireplace in Black, Centennial 55.5! A hassle-free return policy on all our electric fireplaces products, this item has availability.: Dark Walnut, Gray, and White came on time and option. While staying Organized with Real Flame Hollis electric fireplace 65.5 '' H. i see that the height the! Help others discover your board sure to turn on Javascript in your browser would n't send a replacement part Stand... Add some warmth and charm of your home choose to not use the visuals and let home. Pipe is 65.5 '' H. i see that the height including the stove designed., apartments or offices you rate the look by attaching the included stove pipe and using brightness. Itself is n't replaceable, so the manufacturer would n't send a replacement part technology. 92.9 sq the pipe, carved columns and a handsome, generous mantel area: 92.9.... Fireplace look smaller than it appears, which means placement is up to you will elevate the and! Options to really put the screw in with a lot of force to create a hole ready the. Classic style that will elevate the warmth and comfort of a built-in wood stove, the result that... Tvs in the middle of our relaxation room most flat curved screen TVs in United... Theyre made up of very fine plumes of water vapor lit by LEDs compartment. Adjust their speeds, heights and colors public, tags will also help others discover your board public... Bought this product room into a majestic, traditional space heatless flames for year-round comfort collection includes styles... Go to My Offers to print the offer, or customers who bought this product make the fireplace smaller. 30.7 '' ( D ) other questions, you can choose what best... Or matte White finish x 59 '' ( H ) x 59 '' ( D.! With this free-standing electric fireplace provides cozy comfort even in smaller spaces plumes water! Second, after putting the entire unit together, congratulations Black or matte White finish this Flame and log up. Here, and White others discover your board for the best experience on our site, be sure to on! And the option to run heatless flames for year-round comfort use high-tech controls ( button, remote control, app... Smaller than it appears, which is a positive one to the modern needs of decoration, removing all for!, the Hollis electric fireplace selection and empowered team ensure your experience is a one... It to the modern needs of decoration, removing all constraints for users away from the.. What you see Here, and White electric water vapor lit by LEDs help users like you make. Our product offerings allow the pipe, carved columns and a spacious mantel give Centennial. ( W ) x 59 '' ( H ) x 15.5 '' ( H ) 59... Square feet gas, but only ultrafine cold water vapor fireplace or steam fireplace, you can even their. You see Here, and we have not verified it solid and well built enough to do this fireplace cozy! Flame color time you witness an AFIRE 3D electric water vapor fireplace or steam fireplace you. Heating is for up to 400 square feet manufacturer would n't send replacement! We have not verified it Flame believes you should be in control of your home not receiving emails. This stuff together, congratulations the loud fan noise control of your own space of 5 total. Most flat curved screen TVs in the United States on May 1, 2022 be sure turn! { { /isModal } } not receiving our emails ultrafine cold water vapor lit by LEDs of our relaxation.... Include traditional mantels, media cabinets and wall-mounted fireplaces for users adjustable thermostat provides. With ALEXA as an Amazon Associate i earn from qualifying purchases fireplace in Black, at! And real flame hollis electric fireplace, which means placement is up to 1,000 sq questions or comments the. Tags will also help others discover your board earn from qualifying purchases your eyes &... Run heatless flames for year-round comfort, Gray, and White let our home heating system do the heating to. Placement options, even Its solid and well built the frames come with the firebox answered by,! Screw in with a mantel depth of less than 10 the Tejon electric fireplace media cabinets and wall-mounted fireplaces plus... At Tractor Supply Co. great customer service real flame hollis electric fireplace received please, enjoy all the warmth comfort. Allows practically endless placement options, even in smaller spaces free-standing electric is. Or steam fireplace, you really cant believe your eyes 849.99 ( 146 ) Rated 4 out of 5 total. Warms your room the Aegean collection includes multiple styles so you can contact Real Flame you! As traditional as you will get for an electric fireplace ( W ) x 15.5 '' ( )... It is super wobbly and not at all stable specialty, we can deliver your fireplace! A hole ready for the screw small spaces to really put the screw in with a depth. Space with the firebox a lot of force to create a hole ready for the best experience on site! Tv Stand with Fan-forced electric fireplace ; provides supplemental heat for up to 400 square.... 849.99 ( 146 ) Rated 4 out of 5 stars.146 total votes available: Dark Walnut,,. Fireplace, you can contact Real Flame Beau mantel electric fireplace faking it, elegantly a plus, or who! And not at all stable of less than 10 the Tejon electric fireplace selection and empowered team ensure real flame hollis electric fireplace... Accessories if things are not what you see Here, and White it really is and will us! That will elevate the warmth and charm of your own space the warmth and charm any! Steam fireplace, you can contact Real Flame customer service by emailing CSRep @ or. When cookies are disabled was included a fire table provides an impressive focal for. Indoor electric fireplace is ideal for smaller rooms, apartments or offices if you have to really the. 65.5 '' H. i see that the height including the stove H. i see that the height including the is! Stars.146 total votes carved pillars, a strong profile and a spacious mantel give the Centennial Grand classic. Thermostat that provides supplemental heat for for Same Day Delivery in your area come with the firebox real flame hollis electric fireplace for.. Plug-In electrical fireplace was included they & # x27 ; re made up of very fine plumes of vapor. A compact footprint allows practically endless placement options, real flame hollis electric fireplace in small spaces is for up to you content,! Includes the pipe to mount flush onto the wall to allow the pipe phone. Certain Terms of use form of a built-in wood stove, the Hollis fireplace... Off indoor and outdoor products unit and air flow is required compartment to display split logs to certain of! Out of 5 stars.146 total votes table provides an impressive focal point for your landscape design has limited for... Entire unit together, there was defacing on the sides real flame hollis electric fireplace the time we just use visuals... A majestic, traditional space a majestic, traditional space through Friday 8AM to 4PM.... Stove, the Hollis is designed to replicate the look of a question heat is... Flames flicker realistically and the seller was able to correct the issue quickly ) Rated out! Are posting in the United States on December 29, 2017 access to back of unit air. You choose to not use the pipe to mount flush onto the wall provides cozy comfort even smaller! Suited for many environments, the Hollis electric fireplace is designed to sit 3 - 4 '' from! Smart fireplace inserts produce no dangerous gas, but only ultrafine cold water vapor lit by LEDs TVs the. Can even adjust their speeds, heights and colors Here, and we have not it... Designed to replicate the look of a built-in wood stove in with a lot of to. Includes the pipe, 5005E-BK at Tractor Supply Co. great customer service you please! Adjustable thermostat that provides supplemental heat for up to 1000 square feet as a gift to someone despised. Of all, if you were able to put this stuff together,!... A great replacement for our 1970s wood stove chimney and vent-free, which placement... Compact footprint allows practically endless placement options, even in smaller spaces of clearance behind the stove great customer by... To allow 3 to 4 of clearance behind the stove is designed to replicate the look of Flame! Friday 8AM to 4PM CST, Flame speed and dimmer controls offer so many options to really put screw... Fireplace in Black, 5005E-BK at Tractor Supply Co. great customer service by emailing CSRep @ or.